Renewals Specialist (Current Employee) – Burlington, MA – October 14, 2015
Sophos cares about their employees and has their best interest in mind. The facility and atmosphere is very nice. The people are very helpful and cordial. The expertise of the technical employees is unrivaled.
Channel Account Manager (Former Employee) – Burlington, MA – May 20, 2015
Sophos is generally a good company. Management is approachable, people are for the most helpful and easy to work with. Some of the problems, on the sales side, revolve around ever changing models. While this is not entirely a bad thing, as it can be seen as a reaction to market needs, it seems like Sophos' changes are so frequent that it actually becomes quite disruptive to people in the company, channel and end user locations. The other issue is pay. Sophos is known for paying well below the market value, especially with internal promotions. While you can make great money in escaltors, those escalators are going to be very difficult to hit as quotas rose 30-45% per territory. It is rumored to be on the 'to review' list so it's possible this is fixed.
On good notes, there's been a huge effort to strengthen the channel which very important, espesically for a company that focuses on the mid-market busineses (increased about of MSP, tech advisors, etc.). Their marketing has also gone from essentially non existant to very good and quickly. The new leadership has made many positive changes and given the company an identity which has resurrected growth/development. It appears they're on the verge of going public though so things are tightening up and once that sale happens, the question must be risen surrounding how much longer that leadership will be around and what their depatures impact will have on Sophos.
People, Work/Life, Great Product to Sell
Pay, easy to approach managers but non-mgmt employees no voice, no work from home for sales
Technical Support Engineer (Former Employee) – Burlington, MA – May 8, 2013
Benefits were great, and they took care of their employees with small perks. Lots of training material available, Lots of product material to help with your job. Learnt a lot about Interent and Network security, Anti Virus, malware, Firewalls, Disk encryption and UTM devices. Managent had a high turn around, but the few that I had were great to work for. Due to High Turnaround, it is hard to get some long term support on issues. The Co-workers were fun energetic and always helpful. Hardest part of the job was the Encryption support, having to tell a customer that they lost all the information due to some problem or failure to do a specific step in the encryption process.
free end of the month lunch, team events or outings