Inpatient Coder and Lead (Current Employee) – Remote Ohio – February 22, 2016
I have enjoyed my time at Source Medical and have learned so much about coding and the whole revenue cycle. My manager is wonderful. I enjoy coding because there is also something new to learn. Sadly, we have lost personnel that I will miss greatly.
Billing Administrative Assistant (Current Employee) – Rome, GA – January 28, 2016
I don't mind working here, and its an easy-going job. I love my supervisor but not fond of the upper-management. I wish this company didn't hide so many things from the employees. There is always big changes happening and not usually good changes. They pay their employees really low for the many things we do. The insurance benefits and vacation time is the best thing that this company has, yet insurance premium did go higher this past yr.
payment posting (Former Employee) – Rome, GA – November 4, 2015
Overall rating 3 stars Typical work day make sure all medial claims were processed and payment posted correct. Worked well with co-workers. Hardest part making sure all vendors held accountable for getting information in payment department. Working with a team with the same objective goal. Management was supported making sure Team had everything needed to achieve targeted objectives.
no open door policy; management don't even know what they are doing
charge poster (Former Employee) – fort myers – September 1, 2015
Corporate talks about how it is a open door policy; but when you try and use the open door policy it is used against you. Management doesn't even know how to do your job to train you. They go against their own policies and procedures when it comes to advancements. They are losing accounts left and right. Not a good work environment at all.
Application Support Specialist (Former Employee) – Birmingham,AL – April 7, 2015
The management did not make sure everyone pulled their weight on the team. You make comments and they seem to ignore them. Training did not equip you with to do the job. The trainers trained you as if you was a customer of the company. They had no knowledge of issues or troubleshooting steps with the software. Each update seemed to create new problems and didn't seem like they tested the update before roll out. Seems like certain people could not work and get away with while others were expected to do their work load and the non-worker's work load. If felt like at times, I was a QA person as well as a Application Support Specialist. It could be stressful at times and management barely step in to help with calls, just I know it is rough but hang in.
management, lack of promotion opportunities, lack of team
Direct manager is awesome, middle management seems a bit out of touch, coworkers some are great and very knowledgeable and helpful. I've learned a lot about software and development seen the company go from a homegrown start up of just 20 employees to being bought and being part of a larger organization that constantly evolving sometimes for the better and sometimes for the worse.
Daily routine begins with getting started on accounts first thing upon arrival. There are alot of phones calls to make and clients to help. We are in transition with some new management. I have some really great co-workers and we are very close and work well together. The hardest part of the job is trying to juggle all of the different assignments that are put on you. Helping others and meeting some new friends has been the most enjoyable part of my job, not to mention some really great benefits.
Software Developer (Former Employee) – Birmingham – October 7, 2012
I never worked in a place where manager used intimidation to motivate employees until I worked for these people. It was like being in a abusive relationship. They tried to keep employees off balance to maintain control. I'm glad I didn't stay long.
hr tried to make it a nice place, like having a football lunch for the annual alabama-auburn iron bowl game.
required to work during christmas at home, if for any reason building closes they make you take a vacation day, or require you to work from home or both.