All the bad reviews are sadly true.
Pros: skilled coworkers
Cons: little to no supervision, unfriendly administration, high turnover, no benefits, little pay, unprofessional, unethical.
Administration was completely unsupportive and never around when I needed them. About three months in I found myself in a life threatening situation and none of the half dozen supervisors could be reached or found. Focus is purely on numbers and billing. If you find you do not work well with a certain population, you are told to "keep trying" and not allowed transfers. Don't work well with children, or know nothing about them? Tough. You WILL be forced to work with populations you know nothing about, with no clinical supervision to help, at the expense of the client. Whenever I had an issue or noticed unethical practices and brought them to a supervisor, I was scolded for being negative.
First three months salaried at $700 biweekly after taxes - be careful, they sometimes lie about this and throw out other numbers. No vacation, no sick time, and if you get the flu and take the day off, those hours MUST be made up. Mandatory to schedule at least 30 clients per week, add 15 minutes travel time between each, consults you do not get paid for, etc. etc., and like others said, it quickly becomes 10 and 12 hour days, 50 hour work weeks, and little pay. Unfortunately with fee for service, you only get paid if the client shows - so you may work 12 hours and only get $30. Lunch breaks are highly looked down upon.
Unfortunately after leaving the agency I also learned that they were illegally billing insurances - for example, M&M requires therapists to be practicing at least one year after graduation to be able to bill for services, and no insurances with copays will pay for unlicensed – more... clinicians. However I did all those things and more, and the newly graduated therapists they hire do not know any better. I did not even know these things were issues until I went to an office based, highly regarded agency who told me the above actions were considered insurance fraud.
At my particular site, favoritism was clear.
Staff meetings were focused on team building rather than clinical issues, and many of the other workers admitted they drank heavily as a way of coping with work. Highly unprofessional.
Despite all this, I did meet wonderful coworkers that I am still friends with. Half of them have already quit or are looking to move on. High turn over rate. When I left, seven other people left within the month.
Expect to easily tag 10,000 miles on your car in 6 months or less. No mileage reimbursement - management will tell you to just claim everything on your taxes. – less