Job Description and Job Reality Quite Contrary
Admissions Representative (Current Employee) – Pittsburgh, PA – October 15, 2017
This is a cold calling sales job reaching out to "interested" students who hang up on you or had no idea why they were being contacted the vast majority of the time. Naturally the company attempts to whitewash the reality of the job by claiming you are "helping students" and pretends as if sales and cold calling are not related to what you are required to do on a daily basis. The company considers having a meaningful conversation with roughly 6 out of 100 of it's total leads a resounding success. Mostly smoke and mirrors to get federal financial aid to pay in, while under constant threat of termination for not "sitting students for your start date". This company can not decide whether it is running a school, or a business, and the turnover rate is a very clear indicator of how management treats its people.
Management is largely unhelpful in regard to their training and support once out of a very meager onboarding program. Upper management has a very visible chip on their shoulder and definitely abides by a "Do as I say, not as I do" mentality as reflected in their dress code, conduct, and expectations of their teams.
Overall, the above average base pay does not compensate for the very long work days and amount of stress placed on the employee.
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