Respected institution, but very high workload
Student Photography Association Member (Former Employee) – Cape Girardeau, MO – February 21, 2013
I worked in the medical records portion of the Health Information Management office in the evenings and weekends while attending college full-time and also working in the HR office at Sears. While working at the hospital, I learned how to multi-task very quickly and work with very important and confidential documents.
During a typical day there, I would arrive at 3pm and maintain incoming calls for the front desk until about 5:30pm. It was very fast-paced during that time because calls had to be directed very quickly and many requests for medical records from other hospitals and doctors offices had to be sent at the same time. After 5pm, I would be the only person in the office until 11pm and had to maintain the office by myself. That consisted of organizing and filing stacks of returned charts, delivering requested charts to the patient floors, and carrying a beeper maintaining phone calls and record requests. Many doctors would come into the office to do dictations and I needed to be of assistance to them as needed. Also, reports were to be completed and filed for end of day records and for the next morning.
This job was very high in responsibility, confidentiality, workload, and stress. It was at times seemingly impossible to fulfill all duties because of the size of the hospital, but it all got done. During my time there, I gained a true sense of hard work and dedication.