Operations Controller (Former Employee), Norwalk, CT – March 11, 2013
Pros: was able to obtain an faa dispathcers license
Cons: company did not value thier employees
A good place to gain experience but not a career company. Very high turnover rate coupled with the company's poor choice of under qualified mid level management made for a lousy working environment. Consequently they ended up losing a lot of hard working dedicated employees.
Material Controller (Former Employee), Norwalk, CT – February 26, 2013
Pros: fast pace. schedule gave four days off.
Cons: twelve hour duty times.
This job required quick thinking, multitasking, and high pressure at most times. Working as a material controller on the AOG desk required focus and continuous follow ups. I did learn great deal about myself and how I performed under pressure with short deadlines.
Co-workers are driven and goal oriented like myself and made tough situations a bit less – more... tough.
Best part of the job is knowing I played a key role in getting a grounded aircraft back into the air flying and generating revenue. – less
Reservation Agent (Former Employee), Norwalk CT – September 17, 2012
Pros: nice office, good location
Cons: no breaks, no lunch
The hours are long, 12 hour shifts with no breaks and no lunch. The shifts are 4 days on 4 days off which is ok. Then its 3 months of nights and three months of days. The managements is all very nice but the res agents seems to view any new worker as a threat. All they do is eat and or sleep depending on what shift they are on and are not helpful at – more... all. The training is good but then once left to the aid of your fellow workers they will not help and actually enjoy seeing you fail. They talk about opposite shifts with such harshness one wonders how they speak about you when you leave. The rest of the office staff and other desks, seem genuinely nice. It’s a shame they are not teams players but be aware as they have a huge turnover, it’s hard to get a position and keep it when you are viewed as a threat. – less
Pilot/First Officer (Former Employee), Norwalk, CT – August 2, 2012
The work day would begin with a preflight. After a two hour preflight we would fly long trips, these trips would take you around the world. Many of our stops became rest periods and we had a chance to take in the sights. The most challenging was the radio communication. It was a great job that came to sudden end.