The position was great and challenging. Student exposure was a plus.
SECRETARY II, Ed. Leadership & Policy Studies (Former Employee) – New Haven, CT – July 18, 2016
The actual job duties were great. Student interactions very positive. Change in command and overall faculty personalities conflicted within and would spill over to staff.
A typical day at work would include checking email for both the personal email account for work/duties as well as the department email account for work/duties such as granting permissions for students to take course and limited advisement. Also served as the front person to assist students with questions regarding processing applications, etc. Telephone contact and problem solving and/or conflict resolution to assist the chairperson. Managing student staff, providing direction for student help as well as providing office functions such as supply ordering and stocking, assigning conference room usage, scheduling and/or acquiring conference rooms through the university system.
The work volume kept me busy
Inconsistent leadership and identifying authority