I arrive 20 minutes before and check messages, voicemails and faxes from the night before. I opened the clinic and check in patients, take phone calls and schedule patients. When busy, I work front and help in the back with calling patients back and taking vitals and chief complaints. I handle co-pays and fees, and I make follow up appointments. I keep record of day to day payments or non-payments of patients.
I have definitely grown in this clinic. It is a fast paced setting but I liked that because I was able to pick up fast and able to get in the flow of the day in a very short amount of time. The hardest part of my job is probably being short staffed but we have to manage when people are not able to come in.
The most enjoyable part is working with a great team along with two doctors who are able to work together to make the day flow at a good pace.