Customer Service Representative (Former Employee) – Tyler, TX – July 31, 2017
I really enjoyed working for Southside bank. I worked as a teller and customer service call center. Management and coworkers were always very easy to work with. Overall great place to work with holidays off and decent pay!
Excellent place to start your banking career. Customers love this bank because of its history and overall efforts in the community. Overtime it became clear that performance had little to do with career advancement.
Reg Sales Mgr for Mortgage Lending (Former Employee) – Tyler, TX – May 2, 2017
When hired the culture was one of caring for employees as well as customers. Due to recent change in management the culture has changed as well. No longer the community Bank as before, but one that is interested in bottom line and not of care for employees or customers
Senior IT Business Systems Analyst, AVP (Former Employee) – Tyler, TX – February 2, 2016
Awful work environment. Nepotism is allowed to continue unchecked. Upper management's unqualified, clueless kids are allowed to advance over other senior team members. Management only rewards sycophants and 'yes' men. Employee ideas are stolen, and presented as their ideas. Got much worse with the Omni acquisition. Being reminded daily that your job was in jeopardy, and that there were counterparts to you in Fort Worth, created an extremely stressful work environment. The moral compass of the bank has steadily degenerated since Bill Hartley was unceremoniously dumped from the Board of Directors. Wouldn't recommend as a bank, or a workplace.
Bank Teller (Former Employee) – Tyler, TX – August 25, 2015
I loved working here. Got to meet all sorts of people. Learned how to interact with others. The hard part about this job was being able to do it full time while being a full time student in college. I loved all of my co-workers.
teller (Former Employee) – east texas – July 23, 2015
I was taught how to communicate with customers in need of information from their accounts, and how to be patient at my work in order to verify identification, before giving account information and how to efficiently provide services to customers.
Great bank with great people with a solid and sucessful business backgrown
Creative Director (Former Employee) – Tyler,Texas – July 20, 2015
Great people to work for. Set up design department and Mac computer system and maintained it. Did all the design and photography for several projects over the years like billboards, ads, flyers, posters, credit cards P.O.S. materials, and their annual reports from 2005 to 2015. While I was there Southside Bank was ranked # 1 in Texas and Ranked the fifth highest performing bank in the U.S. just under 5 billion.During the last couple of years I noticed things started to change. They wanted more control of the creative side of projects and went to outside sources more. After our buy out of Omni Bank in Ft. Worth, things changed and as of June 5th, my position was eliminated.
Management approval process is slow and cumbersome
Market President (Former Employee) – Arlington, TX – March 24, 2015
Deals do not flow smoothly and authority resting in regional manager is abused so good deals do not process completely through and stop at his level. Gold plated deals only as bank has no risk tolerance at all.
Produce your own leads and contact
Management has tunnel vision - likes smaller deals.
Lending Operations (Former Employee) – Fort Worth, TX – March 21, 2015
This is the place for you if you are looking for a bank stuck in it's prime in the 1960's. Bland branch decor, banking products with absolutely no competitive advantage, no real long term growth strategy. Not sure why this mini bank has not been acquired by a national bank yet. Massive layoffs with the acquisition of OmniAmerican, lethargic "good old boy" management (with a few females thrown in for good publicity), progressively worsening benefits. Not sure all of the positive reviews are real, i'm sure eight of ten of them are false. Maybe if they follow the latest trend in banking of giving away toasters with new accounts, it may match their paradigm of an era long gone and best forgotten.
management, long term viability, benefits, organizational culture
Universal Banker II (Current Employee) – Flower Mound, TX – March 7, 2015
Provides a good work life balance and exceptional benefits. Management is pleasant and easy to work with. Always willing to send you to additional training if you show that you are interested. Systems are a bit slower than your big banks but there is a rumor that this will be changing soon.
Senior Lending Officer (Current Employee) – Fort Worth, TX – February 24, 2015
As a Senior Consumer Lending officer I enjoy spending my workday reviewing loan applications and making decisions that are good for the customer as well as the bank. In the course of my day I talk to Relationship Bankers and customers about loan decisions, schedule closing appointments, collect necessary paperwork and assist in loan processing. In addition, I resolve customer complaints and explain our products and services. My co-coworkers are knowledgeable, helpful and have become friends. I have learned to look for solutions to problems that help customers with their lending needs. My manager excels at keeping her team motivated and informed about the goals of the department and the bank. The most difficult part of my job presently is that the focus has now shifted to Commercial and Mortgage lending.