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Southwest Airlines
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134 reviews

Southwest Airlines Employer Reviews

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Compensation/Benefits
Management
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Great Company
Customer Service Agent (Former Employee), Seattle – May 22, 2013
Pros: fun, free flights
Cons: pay wasn't great at first
I was there for a short period if time as I wanted to travel the world, though if I had stayed I would have transferred to their in-flight department. They have a great culture and truly take care of their employees who stay with them for the long haul.
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Southwest Airlines
Center Leader CS&S (Current Employee), Savannah, GA – May 18, 2013
Pros: excellent company
Cons: unfortunately not in savannah for much longer
Manage the daily, weekly, monthly and yearly operation and people.
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amazing company to work for
Customer Service Agent (Former Employee), Houston, TX – May 14, 2013
Pros: affordable medical package for my family
Cons: non that i remember
Southwest Airlines, is an amazing company to work for. If you like to have fun, be around people and help them in time of need this is the job for you. I loved working for this company because I was able to be myself.. had fun with co-workers and interact with passangers. The hardest part was delays due to weather or things beyond one's control. I loved – more... being loaned out to other cities when they were short staffed and the fact that basically you were able to make as much or as little money as you want. – less
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To work for a company that I can make a career out of.
Ramp Agent (Former Employee), Hollywood, FL – May 13, 2013
a typical day at work is fast paced and filled with pressure. I work great under those type of requirements.Ive never been a manager although I could have multiple times. Co-workers are always good their my team. The hardest part of the job is clocking out because I love to make money. The most enjoyable part is waking up and going to work everyday.
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productive environment ,challenging ,fun
Aircraft Appearance Technician (Former Employee), Chicago, IL – May 12, 2013
Pros: free travel, longevity, promotion
Cons: constant change, long hours, strenuous work
This is an inspiring job that challenges everything in your body and mind. You meet people from everywhere and learn new things daily.
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It Was A Good Company
Ramp Agent (Former Employee), Baltimore, MD – May 10, 2013
The Work With You And Help You When Needed But The Managment Was Really Bad.
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Worked with a great bunch of guys.
Ramp/cargo agent (Former Employee), Houston Texas – May 9, 2013
Pros: flight privlages
I learned hazmat, fire traing, deicing. I had all kinds of experience working for Southwest...Such as broken equioment, bag belts, airplanes, weather conditions & learn how to adjust to all & finish the job at task on time & safely.
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This is a great place to work
Warehouse/Data Entry Alpha-Numeric (Former Employee), Dallas, TX – April 30, 2013
Pros: great benefits, free airline tickets, greart pay
Cons: short breaks
I loved working here. Being hired without an education or a clue to what needed to be done this was an awesome place to work. Sadly enough the office closed down. But Im left with fond memories. I learned alot from this company that cares about the employees. No question was ever to hard to find an answer. The hardest part working here was to trust – more... my judgement. The most enjoyable was working with great people. – less
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5 star
Customer Service Representative (Former Employee), Houston, TX – April 27, 2013
love the working in the call center
taking care of the customer
good supervisor
lot of volume on calls
it's was loving company
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Like being in the Military
Customer Service Agent (Current Employee), Denver, CO – April 23, 2013
Pros: excellent medical bennies, and free flights
Cons: very difficult to get time off to go anywhere using free flights
People that enjoy a Military type setting would enjoy this job, it's not for me
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Amazing Culture
Culture Outreach Intern (Current Employee), Dallas, TX – April 16, 2013
I was so impressed with the supportive culture at Southwest Airlines. They truly love their product, their customers, and their employees.
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Accountant
General Ledger Accountant (Former Employee), Dallas, TX – April 11, 2013
Worked as general ledger accountant for payroll, benefits and maintenance accounts. Performed daily tasks as well as month end and year end closing.
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company is undergoing changes
Customer Service and Reservations (Former Employee), Phoenix, AZ – April 10, 2013
Pros: good health benefits
The co-workers are congenial, friendly, helpful. The customers are pleasant to talk to. Scheduling is very rigid, and constantly changing. Stimulating because there are always changes and new things to learn. Travel benefits apply, space available only, so difficult to actually use except mid-week and not on a holiday. Good health benefits.
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Fun Company
Senior Customer Relations Representative (Former Employee), Dallas, TX – April 9, 2013
Very fun to work for! The only reason I left is because the salary. Benefits were great!
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Great company to work for
Customer Service and Support (Current Employee), San Antonio, TX – April 2, 2013
Great company to work for they are always willing to do what's best for their employees and customers.
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Try's to conceal there true corporate greed and misguided management decision through a employee culture that is just a facade.
Operations agent. (Current Employee), SJC,LAS,OAK,PDX. – April 2, 2013
Pros: decent health care 401k
Cons: constant blame shifting within middle management to avoid addressing any real problems.
Don't be fooled into thinking the monthly birthday cake celebrations and all the other culture window dressing is anything more then too much cheap food coloring. This company will throw a witch hunt at the drop of a hat. Watch your back every day. " know your company!" Ironically that is the very language they use in there, it's a matter of respect – more... training. It's good advise. If you stick around long enough you will learn the game and the characters. After 11yrs of service at marginal pay. You will finally earn a livable wage, which they will try to take from you at any opportunity. Good luck and remember have fun! – less
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Very excited and great place to work
Customer Service Representative (Current Employee), Chicago, IL – March 27, 2013
Pros: job security
Cons: travel on standby only
Customer Service Agent answering phones to book reservations making sure to stay on top of current weather conditions and policies of the company to make sure travellers are fully aware of travel
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fun but exhausting place to work
Gound Operations - Ramp (Current Employee), St. Louis, MO – March 22, 2013
Pros: good benefits
Cons: horrible schedule - little family life starting out
The guys like to have fun when they aren't busting their butt trying to get everything done in 30 minutes.
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Very Fast Paced Job with a lot of changes daily
Ramp Agent (Former Employee), Orlando, FL – March 18, 2013
Pros: fun, great coworkers
Cons: constantly changing rules and procedures
Its the best job i have been, you never know what are you going to encounter on a daily basis, because the atmosphere can change from organized to crazy.
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Productive and fun learning experience
RAMP AGENT (Former Employee), Chicago, IL – March 14, 2013
Pros: bid for shifts
Cons: not any at all
great oppurtunity and wonderful co workers, as a whole everyone understands and applies the saftey procdures to there everyday work which make everything easier .The hardest part can be the winter if you allow it to be,but as long as you dress warm everything is fine. the most enjoyable part i have to say is the flying benifits and the union department – more... is just plain genius – less
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About Southwest Airlines

Southwest Airlines Co. (Southwest) is a passenger airline that provides scheduled air transportation in the United States. As – Read more