Southwest Airlines Employee Reviews

Found 720 reviews matching the search
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Best company you coud work for!
Distribution & Air Programs Marketing Intern (Former Employee) –  Dallas, TXMay 22, 2017
This company has been named one of the best companies to work for over and over again. The people, the culture and the airline industry are phenomenal.
Pros
people, culture, flights, profit sharing, tuition reimbursement
Cons
they don't sponser and the pay isn't as high as other airlines
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Great Company
Ground Operations (Current Employee) –  Milwaukee, WIMay 22, 2017
It is a great company to work for. The Senior Leadership does an okay job looking out for their own employees. Its an awesome job when the weather is nice, but when its raining hard or blowing snow with 0 degree temperatures. Not so much.
Pros
Teamwork, Balanced Work
Cons
Outdoors with the elements
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Customer Service Agent
Customer Service Agent (Former Employee) –  Los Angeles, CAMay 20, 2017
Such a fun place to work. You are able to travel if you like that, and have a great time while working. If you are a people person it is the perfect place to be!
Pros
People
Cons
hard work
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Kool-Aide
Airworthiness Directives Compliance Project Lead (Current Employee) –  Dallas, TXMay 19, 2017
Great place to work but way too much Kool-Aid. If the focus for hiring or promoting Leaders was more focused on experience vs. soft skills, it would get five starts in all rating categories.
Pros
stable
Cons
fluff
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good culture
Customer Service Representative (Current Employee) –  Dallas TexasMay 17, 2017
fun company good people to be around don't be late cool go workers managers are all fun hard to get off the line with customers or for them to advance you
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Awesome Company
Customer Service Agent (Current Employee) –  Pensacola, FLMay 17, 2017
The pay is good, benefits are a plus, job can be stressful at times but co workers make it fun! I got a raise within 3 months of working foe the company
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great job
CUSTOMER SERVICE AGENT (Former Employee) –  Arlington, VAMay 15, 2017
the pay is great, the workplace is usually good, the hardest part about this job would be the amount of hours you have to work and that leaves no room for a personal life.
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Fun Workplace
Customer Service Supervisor (Former Employee) –  Norfolk, VAMay 14, 2017
One of the best companies around. Had a blast working there. Compensated well for the sometimes odd hours. Benefits are amazing for healthcare, not to mention the flight perks.
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A good place to learn the ins and outs of being a ramp Agent
Ramp Agent (Former Employee) –  SeaTac, WAMay 14, 2017
A good place to learn the ins and outs of being a ramp Agent, the other ramp agents were awesome to work with. Especially with the long hours and mandatory overtime they became like a 2nd family. I didn't really care for management as they played a lot of favoritism. The owner of the company is a remarkable man that has this gift that once he meets you he will never ever forget what your name is.
Pros
Flight benefits
Cons
management
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Strong Company
Captain (Former Employee) –  Chicago, ILMay 12, 2017
Culture has declined. Still a good job, but, just another big airline. good job good job good job goood job gooooooood job goood job goooooood job good job!
Pros
good compensation and benefits
Cons
pay lip serviceonly to employee and company culture. profit comes first.
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fun and productive
Ramp Agent (Former Employee) –  San Jose, CAMay 10, 2017
Southwest hires a good team, and expects them to be great at their jobs. In order to provide good customer service, they want a skilled and quick staff. It is a positive work environment, though it can be fast paced, sometimes tedious, and sometimes difficult.
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Summary
Many roles (Former Employee) –  Many locationsMay 10, 2017
Loved the company but my next steps were to move away from Massachusetts. The work life balance left a lot to be desired too. I LOVED the culture and the mission.
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Great Company
Financial Analyst (Current Employee) –  Dallas, TXMay 9, 2017
I highly advise you to apply! Great company culture and the company really cares about its employees. Benefits are great and the communication of senior management is gold.
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Productive and Fun Place to Work
Supply Chain Specialist (Former Employee) –  Dallas, TXMay 9, 2017
It's all about the culture. Great place to work, you can't speak any higher about a company then this they are the best I've ever seen or been apart of. The only thing I'd like to see is a little higher pay and career advancement path.
Pros
Awesome Place
Cons
none
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Traveling, meet people
Reservations Call Center (Former Employee) –  San Antonio, TXMay 9, 2017
Everyday was different. Spoke with different people everyday. Fast past job, learned a lot from peers and friends. traveling is fun and exciting. Able to fly places you never been before.
Pros
Flying
Cons
n/a
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must have their "lifestyle" to work there
Ramp Agent (Former Employee) –  Orlando, FLMay 8, 2017
Southwest hires some great people and is great to work for. If you don't live up to their expectations as work and home life they will boot you from your employment. Never met a company that wants to tell you how to live your life but that's the SWALIFE
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Promotes from within, fun and supportive
Training Scheduling Coordinator (Former Employee) –  Dallas, TXMay 6, 2017
I learned the ins and outs of the Airline industry. If you worked hard you can be promoted. The company has lots of fun events and committees to be apart of.
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Fun place to work! Great culture
Customer Relations Specialist (Current Employee) –  Dallas, TXMay 5, 2017
Southwest Airlines is a great company to work for! The benefits are spectacular and the work culture is a ton of fun. The downside is low pay. They include flight benefits in your compensation.
Pros
Flight benefits. 9.3% 401K matching, profit sharing
Cons
Compensation, schedule
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Best place to work and learn! Lovely atmosphere
Technical Operation Performance Analytics Intern (Former Employee) –  Dallas, TXMay 4, 2017
Employees are given top priority and the workplace is amazing! So much to learn and everyday is a motivation with the employees of Southwest Airlines around you!

The best part about the job was the fact that the employees are given top priority and respect.
Pros
Free flights are definitely fun!
Cons
Long travel from my residency
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Great enviroment, Great people
Technology Leader (Current Employee) –  Dallas, TXMay 4, 2017
The Company is a fantastic place to work and continues to grow. the people are exceptional to work for and with. In regards to Technology, the CIO and CTO are right on track and leading the company in the right direction, with the right vision and mission.
Pros
People
Cons
short sighted Leaders
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Overall rating

4.5
Based on 724 reviews
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Ratings by category

Work/Life Balance
4.1
Compensation/Benefits
4.4
Job Security/Advancement
4.2
Management
3.9
Culture
4.4