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Southwest Airlines
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272 reviews

Southwest Airlines Employer Reviews

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Great benefits, Great job, Management sucks
RAMP AGENT (Current Employee), Baltimore, MdSeptember 15, 2014
Pros: free flights, 401k match, union job
Cons: management
When I first started, the job was great; I enjoyed working there. the benefits are greater, you fly for free. now over the past year, management has changed dramatically for the worse, and the moral is very low. They go through supervisors more than agents, due to no union representation.
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Fun place to work
Executive Assistant to Director of Technology (Former Employee), Dallas, TexasSeptember 9, 2014
• Manage the Director's calendar and scheduling
• Coordinate business meetings including coordination of meeting times and places
• Coordinate travel arrangements, including registration for conferences, reservations for accommodations and travel, and assistance with subsequent Employee expense reporting
• Assist with payroll processing, including collection – more... and recordkeeping of information on exceptions such as vacation and sick leave, and assist with distribution of payroll checks and incentive travel passes
• Assist with processing of new-hires and contractors within the Department, including acquisition of necessary equipment and supplies, completion of new-hire forms and assimilation into the team
• Coordinate Data Center events, examples to include are, The Annual Data Center Car Show, The BBQ contest, Easter Baskets Drive for Ronald McDonald, Thanksgiving and Christmas dinner, etc.
• Serves as the point of contact for Facility issues and manage to resolution
• Assist with communication of Departments and Company’s guidelines and office procedures to other Department (s)
• Handles vendor calls and call backs where directed – less
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Well balanced Company
Ramp agent (Former Employee), Phoenix, AZSeptember 4, 2014
I worked full time here, as a ramp agent,

I learned that team work really plays a big part in this position.

Management for the most part were easy to get along with.

The job is real physical on the body, but it also helps you keep in shape as well.
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Each workday is something different. Be prepared work hard and have fun.
Ramp Agent/Social Media Manager (Former Employee), Midland, TXSeptember 2, 2014
Pros: free flights!!
An awesome company to work for. There never was a typical day at work in the airline business. Every day and every hour have the potential to be totally different because of so many factors such as weather, mechanics, airplane destinations, airplane problems, etc. I learned to think on my feet and to always expect the unexpected. The hardest part of – more... the job was working in all different elements of weather but you quickly get used to it and it becomes second nature. The most enjoyable part of the job are the free flight benefits!! – less
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Productive and great place to work
Claims Specialist (Former Employee), Dallas, TXAugust 26, 2014
Pros: free flights
Cons: short breaks
Southwest is a great company to work for friendly group[ of people free flights as a benefit great company to retire from
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Good Professional Enviroment, the Agile methodology is a plus
Sr. Software Developer (Former Employee), Dallas, TXAugust 16, 2014
Pros: lot of freedom allows you to wear a shorts
Great place to work very professional environment, they follow Agile methodology which is great.
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Work for G2
General Manager (Current Employee), cHARLESTONAugust 15, 2014
... CONTRACTOR FOR SW AIRLINE WORKED ALL DAY AND ALL NIGHT JUST TOO MUCH FOR LITTLE
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Awesome and Amazing
Fuel Tax Accountant (Current Employee), Dallas, TXAugust 14, 2014
Pros: casual work enviroment
Cons: i cant think of any
Working in the Tax Department at Southwest Airlines is a learning eveperience everyday., There is so much that goes in the fuel aspect of the business that I never knew before. Learning the different rules and pipeline regulations was a learning cure for me, but with patience and hard work I now fully understand how what i do is not only important to – more... the Tax Department but how it effects the bottom line for SWA as well. – less
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N/A
Help Desk Technician (Former Employee), Oklahoma City, OKJuly 26, 2014
They are a very good company.aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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Great Company
Technology (Current Employee), Dallas, TXJuly 24, 2014
LUV this company and its culture. Great atmosphere and very friendly people.
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Blessed
Cargo Agent (Current Employee), Atlanta, GAJuly 17, 2014
Pros: free flights and travel.
A day at Southwest Airlines is really cool. I meet new people every day. We just purchase another airline, I'm learning a lot from my new co-workers and our new management. My co-workers are very reliable and hard working. My job is not really hard just fast pace. The most enjoyable part of my job is the fun that we have at work while we are getting – more... the job done. – less
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Fun workplace, an equal opportunity employement, free flights
Customer Service Agent (Former Employee), San Jose, CAJuly 15, 2014
Pros: free flights all around the states
Cons: short breaks especially during holidays or long weekends
The work with Southwest Airlines vary from day to day it depends on the assignment given to me on that day, it can be from gate relief, checking in passengers at the gate, assisting customers with their quiries and concerns, helping other team members with their concers or areas.
My co-workers were very helpful, fun to be with and supportive of each – more... other during work hours, theyw were not confined to their own areas and responsibilities.
The hardest part of the job is when their a volume of flights and customers especially on holidays, or heavy fligth days, it can be demanding.
the most enjoyable part of the job is being able to make customers happy. – less
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Fun Place to work
Customer Service/Support (Former Employee), Columbus, Oh / Houston TXJuly 9, 2014
Met new personalities daily
Learned great customer service skills
Fun coworkers willing to teach
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productive place to work
Ramp Supervisor (Current Employee), Houston, TXJuly 6, 2014
Pros: great benifits
Cons: not much down time
coworkers are great,
hardest part of the job is working during inclement weather during irregular operations, but it was a good challenge.
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I loved working at Southwest Airlines
Category Specialist / Senior Buyer (Former Employee), Dallas, TXJune 24, 2014
Pros: great culture, great pay, wonderful work environment
Cons: the only con was leaving
A typical day of work there was great. The culture is great and it really makes you feel like you're part of something special.
Great training programs and employee development.
The management is the best I've ever seen.
My co-workers were all committed and professional and generally just a great group of people.
The hardest part of the job was leaving – more... it.
The most enjoyable part of the job was being part of such a wonderful team. – less
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Always unpredictable
Customer Service Agent (Former Employee), Ronkonkoma, NYJune 21, 2014
Pros: free travel
The people who work for the company are great people, and always have a smiles on their faces. It is a great environment to be in. However, the airlines industry is very unpredictable, and you always have to be prepared for anything!
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Best Airline
Flight Attendant (Former Employee), Las Vegas, NVJune 21, 2014
This was the best airline job, the treatment from managers and company heads was amazing, the passengere were fun and the co-workers helpful.
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Management and Training
Customer Service Supervisor/Trainer (Former Employee), Jackson, MSJune 17, 2014
Pros: benefits, travel, learning programs
Cons: union, attendance policy
Management and training are very challenging fields but can be rewarding. Been apart of both help me to manage time better to be more efficient. Learning to balance my time better help me to improve on my on time performance and deadlines by more than 50 %. To be able to pass on what I have learned and new ideas to my Co-workers to help them to improve. – more... Working with Southwest, you learn to be a part of a Team, to put others ahead of yourself, show compassion for your Internal and External Customer, and most of all, have fun and enjoy what you do everyday. – less
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Fast pace enviroment.
Flight Attendant (Former Employee), Baltimore, MDJune 12, 2014
Pros: free travel
Cons: weather delays
My typical day at work consisted of meeting my crewmembers 1 hour prior to the flight. Most of the time it would be a crew of 5, or 6 people who had never met before. We would work together for three days.

I learned how to get along with people from different backgrounds an how to assess people, and situations in a very quick and professional manner.

Management – more... was very hands off. Everyone knew the mission of the company and what was expected from each employee.

Winter weather delays were very difficult. Being stranded for up to 7 days working on a minimum rest of 8 hours.

Traveling to different cities and experiencing different cultures was the most enjoyable part of my job. – less
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travel, passenger service and comfort
Flight Attendant (Former Employee), Oakland, CAJune 11, 2014
Pros: travel, met many people worldwide
Cons: lived out of a suitcase
provided best service, comfort and safety for passengers.

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About Southwest Airlines

Southwest Airlines Co. (Southwest) is a passenger airline that provides scheduled air transportation in the United States. As – Read more

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