Find companies:
Southwest Airlines
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
259 reviews

Southwest Airlines Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to work
Customer Service/Support (Former Employee), Columbus, Oh / Houston TXJuly 9, 2014
Met new personalities daily
Learned great customer service skills
Fun coworkers willing to teach
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive place to work
Ramp Supervisor (Current Employee), Houston, TXJuly 6, 2014
Pros: great benifits
Cons: not much down time
coworkers are great,
hardest part of the job is working during inclement weather during irregular operations, but it was a good challenge.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Company to Work for
Ramp Agent (Current Employee), LaGuardia Airport.June 25, 2014
Pros: good retirement, profit sharing.
Cons: long hours, 6 months of probation, mandatory overtime.
Southwest Airlines is a good company to work with, if you are willing to give up weekends and holidays. Management really does try to work with you and tries to accommodate you. The only negative or unpopular thing that I am not to keen on is the 6 months of probation in which you to not have the backing of the Union. Other wise it is a good company. – more... Also the starting salary is not the greatest. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I loved working at Southwest Airlines
Category Specialist / Senior Buyer (Former Employee), Dallas, TXJune 24, 2014
Pros: great culture, great pay, wonderful work environment
Cons: the only con was leaving
A typical day of work there was great. The culture is great and it really makes you feel like you're part of something special.
Great training programs and employee development.
The management is the best I've ever seen.
My co-workers were all committed and professional and generally just a great group of people.
The hardest part of the job was leaving – more... it.
The most enjoyable part of the job was being part of such a wonderful team. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Always unpredictable
Customer Service Agent (Former Employee), Ronkonkoma, NYJune 21, 2014
Pros: free travel
The people who work for the company are great people, and always have a smiles on their faces. It is a great environment to be in. However, the airlines industry is very unpredictable, and you always have to be prepared for anything!
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Best Airline
Flight Attendant (Former Employee), Las Vegas, NVJune 21, 2014
This was the best airline job, the treatment from managers and company heads was amazing, the passengere were fun and the co-workers helpful.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management and Training
Customer Service Supervisor/Trainer (Former Employee), Jackson, MSJune 17, 2014
Pros: benefits, travel, learning programs
Cons: union, attendance policy
Management and training are very challenging fields but can be rewarding. Been apart of both help me to manage time better to be more efficient. Learning to balance my time better help me to improve on my on time performance and deadlines by more than 50 %. To be able to pass on what I have learned and new ideas to my Co-workers to help them to improve. – more... Working with Southwest, you learn to be a part of a Team, to put others ahead of yourself, show compassion for your Internal and External Customer, and most of all, have fun and enjoy what you do everyday. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast pace enviroment.
Flight Attendant (Former Employee), Baltimore, MDJune 12, 2014
Pros: free travel
Cons: weather delays
My typical day at work consisted of meeting my crewmembers 1 hour prior to the flight. Most of the time it would be a crew of 5, or 6 people who had never met before. We would work together for three days.

I learned how to get along with people from different backgrounds an how to assess people, and situations in a very quick and professional manner.

Management – more... was very hands off. Everyone knew the mission of the company and what was expected from each employee.

Winter weather delays were very difficult. Being stranded for up to 7 days working on a minimum rest of 8 hours.

Traveling to different cities and experiencing different cultures was the most enjoyable part of my job. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
travel, passenger service and comfort
Flight Attendant (Former Employee), Oakland, CAJune 11, 2014
Pros: travel, met many people worldwide
Cons: lived out of a suitcase
provided best service, comfort and safety for passengers.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Supportive Leadership
Helpdesk Supervisor (Current Employee), Dallas, TXJune 4, 2014
Learned leadership skills and ITIL training and certification
Fast paced environment
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and a very nice place to work.
Computer Analyst (Former Employee), Dallas, TXMay 28, 2014
Pros: many outside events with food and games.
Cons: communication lacking between management and coworkers.
The culture has changed quite a bit but it is still a great place to work.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Incredible People
Customer Service Supervisor of Station Training (Former Employee), Phoenix, AZMay 21, 2014
Outstanding work environment with a focus on company culture.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work enviorment
Customer Relations Agent (Former Employee), Dallas, TXMay 21, 2014
Pros: great benefits
Cons: contract postion
This a great company to work for. As a contract worker we where treated with respect and as if we were full time employees.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun work enviroment
Operations/Ground operations (Former Employee), Milwaukee, WIMay 20, 2014
Pros: lots of free food and fly for free!
Cons: not many
Great place to work with a very unique work culture.
Learned everyday from senior employees.
Great employees who are fun to work with.
I Love the "family" atmosphere and how the company truly cares about their employees.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good place to start out
Ramp Agent (Former Employee), Baltimore, MDMay 18, 2014
Pros: great benifits
Cons: treat there employees like machines
Southwest airlines is a great place to work for benefits. They don't pay enough for the work that they have. They treat there employees like machines
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Benefits Financially Rewarding
Lead Stock Clerk (Former Employee), Orlando, FLMay 13, 2014
Pros: great benefits strong company
Cons: company and union issues. merger needed improvement.
Great job benefits flight health benefits continue today... Friendly people well trained customer Service Oriented business... Good Safety Record ... Management open to suggestions.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work in. Good company culture.
Ramp Operations (Former Employee), Denver, COMay 13, 2014
Pros: flying benefits, retirement plan and the health plan to name a few.
Cons: you will learn the meaning of hard work, but it also teaches us about team work.
Benefits and compensation were very good. Health plan very affordable. Easy to pick up extra hours, and overtime as well. At the pay rate you find it very advantageous to make extra for those expenses we never plan for. Flying all over the country and with our partners around the world makes it very easy to see the world.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work.
Ramp Agent/Logistics Coordinator (Former Employee), Baltimore, MDMay 12, 2014
Pros: great place to work.
Cons: great place to work.
Great place to work, co-workers are great, management was great, and learned a great deal
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun place to help people, work, and play hard.
Customer Service Representative (Former Employee), Sacramento, CAMay 3, 2014
Pros: free and discounted travel for family and friends.
Cons: terrorist attacks that changed the industry forever.
I arrived to work thirty minutes early, I attended briefings before the start of the day.

I learned that it took everyone working together to run a successful airlines.

The management team was not afraid to work.

I loved working and spending time with my co-workers.

The hardest part about working was, watching people get hurt on the job.

The most – more... enjoyable part was the flexibility to make decisions, and the wonderful benefits. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company
Reservation Sales Agent (Former Employee), Little Rock, ARApril 30, 2014
Pros: flying privileges
Cons: shut down reservation center in little rock
-Provided friendly, courteous and quality service to customers over the telephone.
-Furnished general flight information and booked reservations.
-Assist customers with on-line bookings, rental cars, and hotel reservations.
-Record customer data including addresses and credit card.
-Resolved problems for customers and travel agents.
-Analyzed and recommended – more... the best flights to meet customer’s needs.
-Maintained workable knowledge to keep current with information that is pertinent to the job. – less

1 2 3 4 5

About Southwest Airlines

Southwest Airlines Co. (Southwest) is a passenger airline that provides scheduled air transportation in the United States. As – Read more

Southwest Airlines Photos