Southwest Airlines Employer Reviews

A typical day at SWA was completed with high energy and fun. The co-workers are great people that embrace the SWA culture.

Wonderful company very well rounded. Southwest love Their customers and employees.

Provided customer complaint resolution, sale and upgrade sales of service, providing air, car and hotel arrangements for travelers, scheduling new routing in the event of plane delay or natural causes, authorization of monetary compensation to passengers, relocation of misplaced items on plane or baggage, resolution of escalated customer care complaints.

I – more... learned excellent customer service skills. This environment was team player orientated. We all worked together.

It was great to be able to turn a not so happy customer into a satisfied happy customer.

The customers were the most enjoyable part of the job. The hardest was when the airports were closed and we could not get travelers out during that time.

The management was awesome. Southwest is an excellent company to work for. – less

I enjoy my current job because I am a people person and I like solving peoples issues.

There is no typical day at work everyday I go to work is to have fun and enjoy every single day I work and tomorrow is another challenge need to pass again and move on to the second level of my day.. I just smile and forget about it. I learned allot working in Southwest, I learned to be patient and be a there to other who need help for specific transaction – more... ( be a team player) . I love to share my experience to my co worker and have fun with it. I love my job in Southwest Airlines I can travel anywhere I want to as long as I have money in my pocket. – less

Great company to work for. Excellent working environment. Great coworkers. Good benefits.

Baggage Claim services and wheel chair services. Help passangers check in to their gates.

• Worked with SMEs in gathering business and functional requirements through user workshops, gap analysis, and preparing blue prints for AS-IS and TO-BE process systems.
• Configured and customized new company codes, New General ledger functionality- created master records, configured number ranges and G/L accounts for company codes. Also defined and – more... configured Charts of Accounts, Account groups, Field status Variant, Fiscal year variant, and intercompany G/L accounts and revenue accounts.
• In A/P, configured Vendor Down payment, Installment payment, Automatic payment program, Check management, and recurring entries.
• Working on customer/vendor master records, tolerance limits per business requirement for over payments and under payments, set up the reason codes and in open item management in customer accounts.
• Integrating FI with SD and MM, providing configuration support in SD, MM integration for account determination, material movement setup, and inter-company billing.
• Worked with SD consultant to implement time related revenue recognition.
• Creating primary and secondary cost elements, created cost element groups and assigning number ranges to groups. Configuring automatic and manual cost element creation.
• Creating cost center standard hierarchy, configuring the Reconciliation Ledgers, activity types and statistical key figures.
• Accountable for running test cycles under Distribution and Assessment for every month end operations and resolving uploaded error logs.
• Defined Profitability segments, user defined characteristics and value fields.
• Provided training to end users and post production support for the Go-Live system. – less

I learned a lot from my internship at Southwest Airlines! The management team provides a lot of support and everybody wants to see you succeed.

This was one of the best companies to work for. They listen to your suggestions, willing to teach you to further your future with them, great benefits that I am still being rewarded with.

If you get hired somewhere else then it will be an amazing adventure but not in Denver. THe back to back mandatory overtime will wear you down quick. The 6 months probation know you can get fired for someone else's mistakes not worth the risk. I visited other stations and they are amazing. Apply for a different department other than Customer Service – more... and you'll do just fine. – less

typical day is the exact same as yesterday. Maybe a Little weather will rumble your day or sick employee. Culture is very poor. Management is blind to employee harassment or just looks the other way. they will do anything possible to NOT accommodate or meet requirements set by government for ADA- Americans with Disabilities Act and any other LAWS that – more... were made to help protect employees.
prenatal and postnatal care or compassion is unheard of! – less

with a busy schedule your on the go alot and away from home. but the people you work with and the company you work for makes you feel at home.

Had fun even if I was being worked to the bone but loved it. There was a reason to have a party at work monthly if not weekly.

LGA provides constant challenges to an airline's airport operation. There are many opportunities to learn how to efficiently run a business operation in a fast paced and constantly evolving work environment.

This is a very great place to work with loving people and a caring management staff.

I am a Captain and fly a regular schedule. I also am a Check Airman. In that capacity, I assist in the the training, evaluating and checking of pilots in their proficiency through simulator train/check events and online during a revenue flight. I held a position of base chief pilot for Las Vegas from 2007-2010. Directly managed 600 pilots in that domicile. – more... Responsible for the day to day operation of the base. – less

Management were very friendly and nice to you. Co-workers there were super nice and helpful.

From the top management to the lowest employee, Southwest Airlines is anothe Gold standard for places to work!

I enjoyed each day we always had new challenges helping internal customers. My co-workers were great. We helped each other daily. The hardest part of my day of my day would be the time constraints when dealing with customers but I also feel great when I help someone.