Customer service (Former Employee) – Dulles International Airport – January 28, 2014
• Assist customers with travel arrangements, purchases, lost/delayed baggage and other gate services • Facilitate resolution of customer concerns resulting from delays, passenger safety or travel interruptions • Trained junior team members on company policy and operating procedure
I worked for Southwest Airlines for over 23 years. I can't and there is not an ill word to say about them. I was a flight attendant and loved my company and job. I had to take early retirement. I was devastated. They are an excellent company and don't let anyone tell you different.
Pick the days and times you want to work. AM'S or PM'S.
Supervisor (Current Employee) – Baltimore, MD – July 22, 2017
SWA offers a lot to it's employees - opportunities to grow, flight benefits, high 401k match, profit sharing, graduated PTO.
However, it demands a lot, like any other airline. It is often difficult to plan your life around this industry. Weather on the other side of the country (or one seemingly small maintenance issue) can cause you to stay hours late, or even to come in on your day off.
If you have no qualms about your life revolving around your work, you should absolutely work for Southwest. You will be paid the best in the business, with probably the best retirement package you can get without a degree.
Customers come first as it should be. With you job duties you should show legendary service as always. Worked for Southwest for 27 years and it brought me great things in life like raising 5 kids and moving them on threw life while working here.
Service Engineer Intern (Current Employee) – Dallas, TX – July 19, 2017
I've had the pleasure of interning within Southwest's TechOps department as an engineer. I've thoroughly enjoyed the experience I've gained through real world and hands on engineering projects. I would recommend Southwest for any engineer seeking internship or full time career.
Customer Service Representative (Former Employee) – Camp Pendleton, CA – July 19, 2017
I did an eight year enlistment with the Corps. I learned a lot about myself and how to lead and take charge. What a wonderful opportunity it was for me to service my country and become a better man in the process.
This was an awesome place to work. The managers and all staff were excellent. I love learning about auditing and ticket counter procedures. I was also able to learn customer service skills as well as administrative skills/
Working for Southwest has been a great opportunity to continue to grow in my role as well as the industry. We have the ability to interact with different levels of management and bring fresh ideas to the table. We're encouraged to participate, problem solve and provide process improvements.
It's important we continue to leave behind the "that's the way we've always done it" mentality and make sure we're letting all individuals contribute and be responsible for their duties. We need to understand our roles, become proficient with them and let all team members contribute equally and be recognized for their efforts.
Stay in your lane and slowly become more acclimated with other areas of responsibility in order to continue to grow your skill set.
Professional Organization with limitless opportunities to grown and learn
Old school thinking and stepping into other teams areas and doing their job for them
Sr Java Developer (Current Employee) – Dallas, TX – July 12, 2017
Excellent place to work. very supportive people and very good management group.employee benefits also very good. career growth also very good as always more opportunities to explore on different tasks.
Field Instructor (Current Employee) – Portland, OR – July 10, 2017
Love all the benefits I get working at southwest and get paid well too! All of my leaders have been outstanding. Southwest loves to promote from within, and I have moved around and been promoted and this company keeps on giving!
Air Traffic Controller (Former Employee) – Philadelphia. PA – July 5, 2017
I love that place, the people and the people I work with and build relationships beyond the airlines and lifetime and it allow me to aid others and give them life to experience their world beyond what they may only knew.
If you like to travel, are a people person and like to work fairly stress free, a flight attendant position is a great job to have. The downside is time away from home. Although you can manage your schedule which makes the job very flexible you will be away from home several nights a week.
I retired from Southwest,when i started with them you could not ask for a better company to work for,they were very family oriented.As they have gotten bigger i think they have forgotten what the company founder said or,that the people are makes better than everyone else at doing what we do.Fly people point to point safely.I miss the old company and hope they find there way home.Instead of becoming like everyone else.