It was a party environment everyday. Lots of fun.
Customer Service and Support Agent (Former Employee) – San Antonio, TX – April 3, 2016
Started everyday by reviewing the systems weather delays, upcoming promotions and your daily scheduled meetings.
Answered customer's phone calls regarding a variety of concerns.
Researched routes, fares, schedules, accounts, credits etc.
Attended recurrent training meetings.
Enjoyed volunteering at the Ronald McDonald House.
Did not enjoy informing customer's of delayed, rerouted or cancelled flights.
Company gatherings and events.
Unexpected long hours and manditory overtime.