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Southwest Airlines
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281 reviews

Southwest Airlines Employer Reviews

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Great Company to work for...
Customer Service Agent (Former Employee), Chicago, ILMarch 5, 2014
I loved working for Southwest Airlines, although if you are a parent to young children, then this job really isnt for you. Its more of a job for those living the single life.
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travel industry
Ramp Agent (Current Employee), Manchester, NH, Reno, NV and now at Tucson AZFebruary 28, 2014
Pros: great benifits
Cons: flt delays and cancelltions
great job and company. job requires you to be ready when planes are late and when they all land at the same time .work safe and good commutation with co-works is important to get the job done. best part is knowing you have done your best for the customer for a good experience and safe flight.
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Very good company to work for.
Ramp Operations Supervisor (Current Employee), Jackson, MSFebruary 19, 2014
Pros: great working culture
Cons: union personnel very negative
Movement of aircraft and passenger bags and freight.
Enjoyable place to work and very career oriented towards your personal growth.
Exceptional benefits package for indivduals and their families.
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SAP HR
SAP Business process consultant (Current Employee), irvingFebruary 16, 2014
outhwest Airlines Co. (NYSE: LUV) is a major U.S. airline and the world's largest low-cost carrier, headquartered in Dallas, Texas. The airline was established in 1967[2] and adopted their current name in 1971.[3] The airline has 44,831 employees as of December 2013 and operates more than 3,400 flights per day.[4] As of June 5, 2011, it carries the – more... most domestic passengers of any U.S. airline.[5] As of January 2014, Southwest Airlines has scheduled service to 89 destinations in 42 states and Puerto Rico.
Southwest Airlines has solely operated Boeing 737s, except for a few years in the 1970s and 1980s, when they operated a few Boeing 727s. As of August 2012, Southwest is the largest operator of the 737 worldwide with over 550 in service, each operating an average of six flights per day.[4] In May 2011, Southwest acquired AirTran Airways, with integration of the carriers expected to be complete by 2014.[6] On March 1, 2012, the company was issued a single operating certificate, technically becoming one airline. – less
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productive and fun work place w/ a lot of culture
Customer Service Representative (Former Employee), Phoenix, AZFebruary 10, 2014
Pros: having awesome co workers / leader
Cons: having to find babysitters when mandatory to work over time
It was a great Company to work for at the time. Really in enjoyed the culture, the great parties and incentives they offered. The hardest part was having young kids at that time and when we where mandatory to work it was difficult at the last minute to find child care. It was a great fun filled atmosphere with a lot of growth and variety.
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Greatest place to work.
Reseration Agent (Former Employee), Houston, TXFebruary 4, 2014
Pros: free flights for employees, and all around good company.
Great flights benefits and insurance. Employees and management were the best.
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Finance Associate
Finance Associate (Former Employee), Dallas, TXJanuary 30, 2014
Performed high level of customer service at Southwest Airlines in the Revenue Accounting Department. Very enjoyable place to work.
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Great Company to work
Customer service (Former Employee), Dulles International AirportJanuary 28, 2014
Pros: they hire a lot
Cons: lay off a lot also
• Assist customers with travel arrangements, purchases, lost/delayed baggage and other gate services
• Facilitate resolution of customer concerns resulting from delays, passenger safety or travel interruptions
• Trained junior team members on company policy and operating procedure
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A great place to work
Contractor (Former Employee), Dallas, TXJanuary 28, 2014
Pros: culture
Cons: pay
Great balance of work and play. The culture is extraordinary.
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Fun Workplace
Java/J2EE Developer (Former Employee), Dallas, TXJanuary 27, 2014
Pros: productiveness
Cons: nothing
I was very Happy work at Southwest Airlines. Mainly I loved working in Southwest.
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Excellent workplace
Marketing Planning Analyst II (Current Employee), Dallas, TXJanuary 24, 2014
A very good company to work for..they care about the employees as well as the Customers and Shareholders.
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Baggage handler
Ramp agent (Former Employee), Portland, ORJanuary 22, 2014
Pros: wage and health insurance. free flight benefits!
Cons: working in inclement weather.
The job required you to load/unload and provision medium sized jet aircraft in a short period of time facilitating on-time departures. Southwest was a very enjoyable company to work for as they paid a very good wage in an industry that has been under fire. Working inside the aircaft bins could be difficult at times as you had to work from a kneeling – more... position lifting sometimes very heavy pieces of luggage and cargo. – less
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General overview
Director - Data, Security & Tools - Technology (Former Employee), Dallas, TXJanuary 21, 2014
Responsible for providing leadership and strategic direction for six distinct work groups including Security, Compliance, Database Administration, Enterprise Insights Platforms and Software Configuration and Release Management.

• Responsible for a Team of 125 individuals and a $41M budget. Grew original Team from 80 members to current staffing levels – more... to support new projects and expanded breadth of responsibilities. Required multiple presentations to CIO, CTO and Board of Directors to gain visibility into unsupported business needs in order to justify additional annual spend requests.
• Achieved Payment Card Industry (PCI) certification three consecutive years (2010, 2011 and 2012). 2010 marked the first year of PCI compliance for Southwest Airlines as a tier-1 merchant. Currently pursuing fourth year of maintaining this compliance certification.
• Developed and implemented a Program Management Office (PMO) to track and report the overall status and health of key departmental projects. Program is currently being adopted and expanded to benefit all of Information Technology.
• Achieved an increase of $15M in budget responsibility in 2012 alone to undertake and oversee the inaugural strategic security efforts for Enterprise Tokenization, Public Key Infrastructure (PKI), Security Information and Event Management (SIEM), Next Generation Identity Management and Secure Software Development Lifecycle.
• Responsible for successful negotiations of an unlimited license agreement with Oracle as well as Teradata upgrade (HW/SW) which helped Southwest Airlines realize multi-million dollar cost savings over the term of the agreements. – less
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Test Specialist (Current Employee), Dallas, TXJanuary 13, 2014
Overall the work culture in the company has been good. Helping co-worker, approachable management.
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great, great company
Passenger Service Agent & Gate Agent (Former Employee), Atlanta, GAJanuary 10, 2014
Pros: great working environment, great opportunity to work in new city
Cons: longer assignment
learned a lot, coworkers and management were great, enjoyable
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The best company I have ever worked for!
Reservation Sales Agent (Former Employee), San Antonio, TXDecember 20, 2013
Pros: this company took care of it's people and the free flights of course!
Cons: there were no cons at all with this company!
I made flight, cruise, hotel, and car reservations. I learned great customer service skills. The people and management were the best! I loved talking to all kinds of people from all over the world!
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Fantastic Airline to work for.
Provisioning Agent (Former Employee), Dallas, TXDecember 18, 2013
Pros: everything about the company.
Cons: the airline industry is not stable.
Good pay.
Good hours available.
Great benefits.
Wonderful atmosphere.
No negatives.
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Amazing place to work. Culture and people are wonderful
Buyer (Current Employee), Dallas, TXDecember 17, 2013
Pros: culture, benefits
Cons: compensation, dallas
Look forward to going to work on Monday. Coworkers are always fun. Work hard play hard atmosphere. The hardest part of my job is outstation communication. Each day is different which fights redundancy. Managers encourage growth within the company.
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Fun place to work, every day is different
Ramp Agent (Current Employee), Denver, CODecember 12, 2013
Planes come into the gate, bags and freight are offloaded, and then bags and freight are loaded onto the plane. De-Icing in De-Ice trucks. Fun people. Hardest part of the job is the wear and tear on the body.
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Amazing Airline to work for
Ground Operations Supervisor (Former Employee), Chicago, ILDecember 10, 2013
Pros: amazing benefits
Cons: no job security when union contract expired
Absolutely loved working for Southwest Airlines. Started as a ramp agent loading and off loading bags from air crafts. Received support from management team and was awarded supervisor position with company as result of hard work. Worked in Chicago, Dallas and Arizona. Great health benefits, flight privileges, and family orientated atmosphere.

After – more... 8 years with the company I found out the hard way that Arizona is a right to work state and my job was replaced with a lower waged employee. Truly disappointed – less

About Southwest Airlines

Southwest Airlines Co. (Southwest) is a passenger airline that provides scheduled air transportation in the United States. As – Read more

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