Usually a fun and rewarding experience
Operations Agent (Former Employee) – Numerous – September 19, 2016
My day could be fun. Other days could be very stressful. Issues that made my day very trying were bad weather, mechanical problems, air traffic control problems, passenger problems on inbound a/c, passenger problems on ground,etc. On the plus side when these issues arose I could always count on my co-workers from the various work groups to step up.
I liked how noone thought they were better than anyone else. A family.
High stress days when I had to deal with major problems where noone could help.