Southwest Airlines Employer Reviews

job was great worked a bunch of hours and was able to fly anywhere i wanted for pretty much free

I would enjoy working with the traveling public.
I believe in today's Global Markets you can loose
customers so easily. That is where Customer Care comes into play.
• be attentive to their needs.
• listen to what the customer is telling you
• act on the problem at hand in a professional timely manner
• keep the customer happy
• be straight forward but – more... also be fare – less

Good company great for young people that likes flexible hours

A very relaxed work environment. Always offered positive work incentives.

I really miss working with a team. I found that there because many of my co-workers were prior service like myself.

A typical day is normally fast pace. Customer Service is the main focus, creating win win solutions to situations that my occur throughout the day. I learned that building relations with your team is the most important. People need to feel valued and establishing a fair but strict work environment creates results. The hardest part of the job is not – more... being able to meet the Customers needs and the most enjoyable part of the job is the people I work wtih. – less

we would add up the amount of liquor that was sold on the planes and input it into the system.

I worked for southwest for four years and I loved it! It's a great family oriented company.

Southwest has an awesome company culture. They bend over backwards to go the extra mile to help customers anyway they can.

A typical day would start at 4:30 in the morning and you would have about 100 customers waiting for you to start your day. From then on, it's pretty much non-stop especially during peak seasons which is 8 months out of the year in Orlando, Florida. Like any job, there are good and bad days, but I think that you have to have a positive attitude.

I actually enjoy working at Southwest airlines. The people are great, and I appreciate the services offered.

I have never been happier at any other job. Bosses are willing to workwith you on hours provided you put in your 8 hours per day. Great work life balance.

If you can get through the first six months, you should be okay. While the pay is not great, the benefits are. However there is not much advancement if you work in the customer centers and unless ou plan to move to corporate in Texas chances are you will not get off the customer center floor unless you want to become a Team Lead, which the pay is not – more... great and the job is more demanding than being on the customer center floor. When they say they work hard and play hard, they truly mean it! – less

The most enjoyable part of the job is resolving an issue with minimum out of pocket cost and complete satisfaction from the customer.

The most enjoyable part of an Operations and Security Position is the impact your communications skills have bringing together the ramp, flight crew, operations and passengers. Preplanning weight and balance and communication are keys to on-time departures.

I worked as a Flight Attendent for almost 8 yrs. I wish I had never quit. I loved the people I worked with on the plane an managers. I learned Customer Service, First Aide and so much about myself and life.

Quick turn over, would not reccommend. No good experience.

Great airline to work for with great benefits.The sad thing is the airline is becoming so big that it's loosing it's culture and the reason it was such a popular airline.

Fully Trained on all Ground operations procedures. Worked outdoors in the elements year round. Completed multiple tasks under extreme time constraints. Helped train employees on proper, safe working techniques. Trialed new ways to work safely and efficiently. Management as a whole is great. They show respect and want to hear your opinion, but they do – more... not act when they learn what your concern is. The co-workers are one of the best and worst part of the job along with the weather and supervisors. They are either extremely hard working or unbelieveably lazy. – less

I made daily schedules for employees. Verified attendence and payroll statuses.Would make rounds to check on emplyee productivity, be available to assist frontline employess to resolve problems such as, unhappy Customers, baggage issues, irregular operations, weather and mechanical delays.

I learned to work with and manage a great group of very diverse – more... employees. – less