Southwest Business Corporation Employee Reviews

Showing all 26 reviews
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I really enjoyed working here
Payroll File Clerk (Former Employee) –  San AntonioMay 8, 2017
i really, really enjoyed working here. I was totally taken by surprise when I got laid off :(
I had the perfect schedule, coworkers, and bosses.
I hoped to have stayed here for a much longer time.
Pros
great boss, atmosphere
Cons
uncertainty of future
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Management
Escrow Customer Service Specialist (Former Employee) –  San Antonio, TXApril 7, 2017
Management was unorganized and this caused some tension. I feel that there may have been miscommunication among management as there is very little consistency with information.
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High turnover rate
Process Developer (Former Employee) –  San Antonio, TXApril 5, 2017
Nobody likes their job there. Everyone frowns all day long. Pay is terrible, you have to work with offshore people that you can't understand, and you are dealing with employees who on the front line are having to put up with angry customers.
Pros
None
Cons
Everything
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Lack of management
Flood Exemption Processor (Former Employee) –  San Antonio, TXJanuary 4, 2017
Very unorganized company. Did not appreciate valued employees. The layoff process was not handled in a very professional manner. Did not promote teamwork,
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Productive
Data Integrity Representative (Former Employee) –  San Antonio, TXJanuary 3, 2017
Enjoyed working at SWBC but the hardest part of the job was trying to figure out what the supervisor wanted. Supervisor was new and I believe she didn't know what was going on because she was unable to give direction. Co workers were great. No cafeteria but did have a large break room.
Pros
Friendly coworkers
Cons
needed an exprience supervisor
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Work environments differed depending on leadership.
Former Employee (Former Employee) –  San Antonio, TXDecember 30, 2016
Work environments differed depending on leadership. Layoffs occurred this year due to loss of 2 large clients and numerous people impacted. No one is safe due to all the backstabbing that occurs on a daily basis. Either CEO is clueless to the real state of the organization or does not care.
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will not move up easily
Client Service Representative (Former Employee) –  san antonio texasDecember 30, 2016
bad management, managers and supervisors are chosen based on who you know and not based on knowledge. Supervisors are not available at all times. The company used to offer great benefits.
Pros
great office hours
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Little to no stress work enviroment
Customer Service Representative (Former Employee) –  San Antonio, TXDecember 21, 2016
Great company to work for. Productive work enviroment. Discount on health insurance. Work and life balance. Friendly and personable mangement. Comany gives back to the community.
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Overall Day
Client Services Representative (Former Employee) –  San Antonio, TXDecember 13, 2016
I learned a lot about Escrow accounts as well as some banking in mortgage. The atmosphere was workable. A typical day would be I would arrive and unless there is an event or a potluck, there would be a scheduled lunch and two breaks.
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Welcoming Atmosphere
Manager/Client Field Trainer/QualityCtrl (Former Employee) –  San Antonio, TXJune 3, 2016
Provide service to associates, product managers, sales staff and executive management to ensure optimal customer service is provided. Interview potential employees for Customer Field Liaison employees at off-site and on-site locations. Manage and train 34 + CS staff and Financial Institution representatives in processes and procedures of force placed insurance. Develop, enhance and coordinate training. Recognize, analyze business transactions and design interventions to improve service center/call center performance. Analyze training needs and develop strategies to meet client needs and expectations. Create training programs for center personnel to include call monitors and insurance validation effectiveness. Provide leadership for 17 direct report employees in San Antonio and in various US states.
Pros
The ease at which the owners of the company would interact with you.
Cons
Advancement opportunities limited.
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Great work/Life balance, Stable Employment
Excess Flood Coordinator (Former Employee) –  San Antonio, TXSeptember 15, 2015
I worked with this company for nearly seven years.
The management encourages that you learn your product and be mindful of offering the top-quality service that is associated with the brand. There is an excellent balance of work and life outside the company walls.
The CEOs are very generous and regularly acknowledge their gratitude towards the many employees who keep their company afloat.

Depending on the department you're in, there is the possibility of enduring micro-managers who are oblivious to your day-to-day productivity and have no focus on your growth within the company.

Aside from that, there is always the possibility of rotation around the company and finding a position that fits your character and allows you to grow.
Pros
Excellent benefits package, Dental & Medical, Free Golds Gym Membership
Cons
Micro-Managers, Favoritism amongst certain employees, Lack of attention to office bullying
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A typical day at work
Distribution Clerk (Current Employee) –  San Antonio, TXSeptember 7, 2015
Task focused, not a lot of communication with others and totally segregated from other departments. Day to day routine is just that, too routine and very focused on production numbers. My fellow co-workers can be easy going at times, but most times we do not get to interact with each other.
Pros
good benefits package and employee discounts
Cons
too monotonous
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Room to advance, family oriented, team projects and lots of team building activities
Benefits Coordinator (Current Employee) –  Bulverde, TXAugust 11, 2015
Friendly team fun, building up from the bottom to the top on new systems and process, hardest part is dealing with stressful situation that must be taken care of by the end of the business day, team building events are the best.
Pros
Benefits
Cons
training at our location
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Good workplace with great benefits
o Data Entry (Current Employee) –  San Antonio, TXJuly 15, 2015
Great work environment with great benefits including free healthcare, dental and vision. Growing rapidly, lots of opportunities for advancement
Pros
benefits
Cons
Employees treated as just another faceless number
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Fast Paced enviroment
Lender Placed Operations (Former Employee) –  San Antonio, TXJuly 6, 2015
The moment you clock in you are at your desk and ready to take phone calls. Monday - Wednesday are the busiest days of the week. On those days you get back to back calls from the time you clock in until the time you clock out. There was very little downtime on these days. Once it got closer to the weekend the calls would spread out. In the downtime we would locate faxes sent by the finance companies and file them away into the customer's profiles. The best part about the job was that time flew by. The hardest had to be tracking down the proper information needed to update the customer's profile. There were multiple processes to obtain the correct information and this was sometimes time consuming.
Pros
Free health insurance for employee & great coworkers
Cons
Unorganized when bringing on new clients
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Politically motivated Financial services corporation
Senior Database Administrator (Current Employee) –  6500 San Pedro ave SATXFebruary 11, 2015
Due to amount of growth that the Corporation is experiencing the days are typically full of back to back queued work requests from 6:30AM to 5:00 PM and when on Call into the night and weekends. Their Code pushes occur at Midnight until finished on the first and Third Saturdays of each month. I've easily lost 2 to 3 years of my life on body and mental stress working for the last 4.5 years fort this company 3.5 years of that as the only DBA.
Pros
Made some good friends, Gained some additional skills
Cons
Work schedule will kill you
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Maintain and create programs to fill Accounting needs.
Programmer/Analyst (Former Employee) –  San Antonio, TXNovember 4, 2014
Typical Day:Most days included programming in RPG. Some of the times get with users and create new programs to fill the requirement.
Learned:Think of alternative ways to complete to complete and test projects.
Management: When not to speak.
Co-workers: Was helpful when dealing with co-workers or users.
Hardest part: Staying with in the box.
Most enjoyable: Helping users.
Pros
To help users and completing projects.
Cons
Distance from house.
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Auto insurance
Auto Processor (Former Employee) –  Lake Jackson, TXMay 27, 2014
Great place to work at. Processed paperwork for auto insurance.
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grrrr
Customer Service Associate (Current Employee) –  dezavala texasApril 15, 2014
So, swbc is great to work if you have nolife and dont need any days off.
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Great Place to Work
Procurement Analyst Intern (Current Employee) –  San Antonio, TXFebruary 5, 2014
I love the open door policy at this company. Direct reports are available at the employee's disposal. The company is also very transparent. The Executives are very approachable, which makes the working environment very relaxed
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Overall rating

3.4
Based on 26 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.7
Job Security/Advancement
2.8
Management
2.7
Culture
3.4

Southwest Business Corporation Reviews by Location