Two Days are never the same in the Emergency Department nor is it when you lead it.
Pros: being part of change - knowing that my opinion counts
Cons: very stressful position / responsible for everything such as staffing, productivity, building volume and patient satisfaction
My day is never as planned and it makes for stressful but challenging and exciting days. I've learned the the ED setting is unpredictable and the need to be completely prepared is a must. I lead a team of RN's, Medics, Secretaries and collaborate with MD's to help maintain a high level of quality and standard of care in the ED setting. I'm always challenged, being off site in a free standing ED, with equipment needs and maintaining communication with the main hospital / changes in processes getting to the free standing as well as being included in what will work for us.
The hardest part of my job is trying to continually maintain staffing, and ensuring everyone is upholding the highest standards possible, juggling many jobs within my job.
The most enjoyable part of my job is when I am able to keep up my skills and do hands on patient care as well as hearing from patients and families that the ED is an excellent place and delivers excellent care - that makes me proud of my team.