Therapist (Former Employee) – Valdosta, GA – January 3, 2016
Horrible place to work. I was hired as a family therapist who lived in south GA. All this company is wanting is for you to make their contacts so they can get paid for the number of contacts you make. They didn't inform me I would have counties not around my home town when hired. I had counties 2 hours away from my house which required weekly visits. Training that I had was horrible. The clinical director didn't do her job like she was suppose to. Assigning cases too far from employees home and driving distance was too far which put you to working late hours coming home on back roads in rural South Georgia. Mileage checks are not given to employees on time. You can submit your mileage but clinical director takes her time getting it submitted. If hired with this job, look for something else quick. It's not worth the wear and tear on your vehicle to ride each week to cases 2 hours out from your home. Then the paper work required is ridiculous. Always changing paperwork which requires more work for the employees.
teacher (Former Employee) – Houston, TX – December 13, 2015
Working here you should expect nothing fair with non- professionals. Nepotism and no solutions for simple problems. Administration and upper management overlook ethical issues because of the nepotism putting kids at risk.
working with kids
nepotism, no room to grow unless you are a favorite
youth care worker (Former Employee) – Youngtown, AZ – November 25, 2015
It has been two weeks of chasing people to find out where my check is no one seems to know ! Only worked for 2 weeks of class training and 2 weeks on the job it's ridiculous how you have to eat on the job, walking around watching over the kids and no breaks! The kids are great it's a good program although the staff is not organized. Administration is a joke ..
free lunch, get to work with good kids
no breaks, no lunch, always making mistakes on employees checks.
Disorganized organization with terrible management
case manager (Former Employee) – Phoenix, AZ – November 14, 2015
A company with a culture of passing the buck. Expectations are no realistic especially for new employees. There is poor employee morale, high turnover, team leads who lack management training and experience. Upper management are micromanagers with favorites. If you are not a favorite or get on their bad side the n forget it. Work is repetitive and you bareley have time to go to the bathroom. Lunch break is 20 minutes and that is if you have time to take one. Co workers try to be helpful but there very little time for interaction and if you are it is looked at as if you are not doing your work. Most enjoyable part of the day is leaving at the end of our shift. Would not recommend this company to anyone.
work load, lack of lunch time, employee morale, high turnover, no flexibility with anything
Youth Care Worker (Former Employee) – Mesa, AZ – November 1, 2015
Working for Southwest Key Programs was a good learning experience within the program there was mostly faults in organization and management. Working with co-workers was very fun and I made some good friendships in the time spent there.
I think it was Teaching Aide (Former Employee) – San Antonio, TX – October 31, 2015
The school I worked at was the last resort for these kids! Worked there for maybe 5 days a few years ago and said PEACE OUT! The physical training I received was very brief and as a professional martial artist I'd say the techniques they wanted staff to use on the students was excessive & dangerous!
In the morning I was required to ride the school bus to pick up the kids. When we got to the destination I had to get off the bus, pad each student down on the street for weapons and contraband in front of everyone then allow them to get on the bus if clean. We would ride to school in silence and once there, boys entered through one side and girls in another. As they entered the school they are searched AGAIN! They had to take off their shoes so we could check them for false bottoms and such, feel the inside seams of their shirts, Check their hair for bobby pins (girls were only allowed to use an elastic band to hold hair) Also, girls had to pull their bras away from their body and shake. Once checked they get their shoes and head to class. I found this process very humiliating!
No-one was allowed to bring any school supplies or issued books, or homework. Everything was done in class and all supplies were signed for and returned prior to leaving the classroom. Everything was counted, down to the last pencil or NO-ONE was allowed to leave until the missing item was returned! I FELT LIKE I WAS A GUARD IN A TEEN PRISON MOVIE!
Treat children like criminals and that's what you will get! I had no idea there were school like this in operation!
Staff seemed nice. Great place to work if you have no emotions.
Administrative Assistant (Former Employee) – Americus, GA – September 22, 2015
It was a good place to work and to understand how the Department of Juvenile Justice works. It was very interesting. Hardest part of the job is having reports sent out on time and double checking each file daily.
Medical Coordinator (Former Employee) – Houston, TX – September 21, 2015
Reliant location** Working here will make you start to question your worth as a person and as an employee. There is no support for employees, Management will only look out for themselves and their friends within the company. It is bad when you are the "new guy" and EVERYONE tells you to watch your back. If you even dare to waste your talents here watch out for the people that supervise you They will literally slave you and make you feel like you have no rights as an employee. working here you will be overworked and underpaid. It is not worth it, Run away as fast as you can!!!
Youth Care Worker (Former Employee) – Canutillo, TX – September 18, 2015
The job was hard because we had to deal with minors. They looked up to you and counted on you to keep them safe. A lot of responsibility but very rewarding. The people were great to work with but management was not always the people you can count on. I loved to travel with this company and the kids.
Youth Care Worker (Current Employee) – Phoenix, AZ – September 12, 2015
Get a post inside the facility the whole night, float every fifteen minutes to count clients while sleep and in the morning wake them up for breakfast and attend their concern. Management is poor in professionalism and coworkers are hard-workers. The most enjoyable part of the job is the farewell to clients so they can reunite with their family finally.
Youth Care Worker (Former Employee) – Conroe, TX – July 13, 2015
The job itself is not complicated. However the people who work there make it harder for everyone. Upper management is super biased and refuse to do anything to help anyone but themselves. Hire mainly family and give them all advancement opportunities, and refuse to be fair towards the general employees. (THEIR FAMILY IS UNTOUCHABLE and everyone knows it). There is NO Grace period, so if you are one minute late you are fired on the second offense. Refuse to make the environment pleasant for everyone who isn't related or a favorite and require ENTIRELY too much for not enough pay. When mgmt is mad at you, they are EXCEPTIONALLY RUDE and manipulative and try to get you fired. They go as far as to lie on you and twist your words when they want to. You don't get a real lunch break or any other break for that manner. You have to ask to go to the bathroom and have to wait for extended amounts of time to do so. Also, they will say that they will work with your school and family schedule, but that is a flat out lie.
No Breaks, Upper mgmt is RUDE, Nepotism, Nepotism, Nepotism.
Youth Care Worker (Current Employee) – Youngtown,AZ – July 8, 2015
At Southwest key-Hacienda Del Sol my typical day is walking in to great all clients and give my full supervision and youth care worker help to my coworkers but most of all to our clients! But not limited to checking email,clothing distribution, recreation, covering the floor, housekeeping and other clerical duties.
Having fun and being active all day! Never a boaring moment at SWK!!
No enough sitting, and not enough time to finish a days work.
Case Manager (Former Employee) – San Benito, TX – July 7, 2015
The most enjoyable part of this company was working with kids from central America on a daily basis. Being a case manager for this required many assessments due everyday for different clients. A days work consisted of starting new case to closing old cases as well as assessments due for clients on case load.
Youth Care Worker (Former Employee) – mesa az – June 2, 2015
this is a shelter for kids from central america and mexico who come to find their family and are in a transition stage. they cannot be place in a jail with grown ups so they created this facility to house the minors. it is a very family like atmosphere, responsiblities are shared among the staff and include cleaning the rooms, taking care of kids, processing their information and intake and following the protocols for moving the kids around the facility. and also participating in their activities which might be recreational or group therapy.
RISK COORDINATOR (Current Employee) – Phoenix, AZ – April 14, 2015
Productive but long days. Learned Risk Coordinator functions. Management very busy, co-workers are great. Hardest part is that the company does not offer much training and much traveling. Most enjoyable part of my job is I am able to work from home.