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Sovereign Bank
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228 reviews

Sovereign Bank Employer Reviews

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Very productive and friendly workplace
Business Bank/Head Teller (Former Employee), Cranston, RINovember 6, 2013
Pros: dental conventions
Cons: healthcare
A typical day at work for me was booking appointments, confirming appts., billing, keeping charts in order. Sanitizing rooms and instruments for the next patient.
I learned how to assist the dentist and hygienist with their daily routines, and the front desk management.
All the co--workers were very informative, and helpful.
The hardest part of the – more... job was seeing people cry when they were in the dental chair.
The most enjoyable part of the job was seeing clients leave with a nice and happy smile excited to return for their next visit. – less
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Great Loss Prevention Experience
Senior Fraud Investigator (Former Employee), Boston, MAOctober 28, 2013
Great experience working for a company that had just started in the area.
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private means just that
Teller 2 (Former Employee), Oreland, PAOctober 21, 2013
Cons: they are very nosey
When someone goes out for sick leave you have no right to ask them about it when they come back. If they tell you they don't want to talk about it then drop it, it's none of your business.
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Very product place to work for
Floating Facilitator I (Former Employee), Springfield, MAOctober 19, 2013
This was my ideal job I was able to advance to a Learning and Development trainer. Which gave me an opportunity to use my degree.
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avoid horrid
personal banker (Former Employee), njOctober 17, 2013
Pros: pay
Cons: back stabbing fired and cleaned up long termed staff instability
been in changing mode since 2009
still not smooth function
management competes and steals leads
the goals create hostile work environment

after I quit I met a customer who complained a worker called her from her home with a sovereign lap top with all her personal and financial information in from of her

the pay is good but the stability is not
replaceable
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Fun place to work
Teller & Customer Service Representative (Former Employee), Burlington NJOctober 15, 2013
Busy and fun. learned how to audit certain bank reports. How to help in training of new hires. coworkers were great
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Look Elsewhere
Financial Specialist (Former Employee), NEOctober 14, 2013
Pluses:

Competive salary and great benefits
Nice co-workers

Minuses:

Unattainable goals to hit bonuses
Constant threat of dismissal within 6 months of hie
Do not get adequate tools to resolve client problems
Plan on working 6 days a week at least 3 weeks per month
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Good working environment
Construction Mortgage Loan Representative (Former Employee), Wyomissing, PAOctober 14, 2013
Sovereign was a great group of people to work with. Everyone worked together to solve problems and most co-workers were very happy and optimistic people.
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Trained Employees on selling personal internet banking
Personal Banking Rep / Bill Pay Ambassador (Former Employee), Easton, PAOctober 8, 2013
Pros: travel and meeting all employees
Cons: employee moral
Helped employees selling tactics at the time of account openings or routine maintenance. The system was very new and there were many functionalities that needed to be ironed out.
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great plac to work
Teller 2 (Former Employee), Wyncote, PAOctober 8, 2013
Working at sovereign was a great expedience, i met with a lot of different people daily.
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Great place to work
Accounting & Finance Analyst III (Current Employee), Wyomissing, PAOctober 1, 2013
Great boss, good benefits, fair compensation.

Learned a lot about financial analysis.

Great work environment with knowledgeable people.
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Need improvement in management
VP Financial Center Senior Manager IV (Former Employee), New York and BostonOctober 1, 2013
Cons: alot
good Co- Workers, I was in Boston and moved to new York to be with my family and network was not working properly no uniformity with branches and no consistency
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Ew.
Teller (Former Employee), West Windsor, NJSeptember 29, 2013
Pros: nothing.
Cons: everything.
Terrible company, i don't know why people choose this place for their bank. Treat their employees horrible, forced to treat customers horrible. Upper management started forcing employees to push whatever they could at customers even if it didnt pertain to them.
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Productive and Very Learnable place to work at
Bank Teller (Former Employee), Denville, NJSeptember 23, 2013
helping customer with banking and selling products

Conducting the teller line and helping with clerical work
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GREAT PEOPLE/ CRAZY COMPANY
Teller (Former Employee), Staten Island, NYSeptember 12, 2013
Pros: awesome co-workers
Cons: short staffed and over worked
THE BEST PEOPLE YOU WILL EVER WORK WITH BUT THE COMPANY EXPECTS WAY TOO MUCH AND PUTS TOO MUCH PRESSURE ON EMPLOYEES. 9 OUT OF 10 TIMES CRAZY SHORT STAFFED. BE PREPARED TO DO THE JOB OF 4 BY YOURSELF.
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funplace
Branch Operations Manager (Former Employee), Boston, MASeptember 11, 2013
• Responsible for establishing a new bank branch which included creating new business, opening and closing the branch, processing board reports, ordering all supplies and office equipment, assisting the bank in writing policies and procedures, ensuring the branch is in compliance with federal regulations, and all other areas of operations management.
 – more... Manage and supervise the branch and staff which include personal bankers and tellers. Manage the work flow and schedule to ensure deadlines are met, priorities are recognized, and policies/procedures are followed.2)
• Responsible for opening new accounts, supervising teller line, auditing and training of new staff.
• Managed and supervised all aspects of customer service and sales. Motivated sales staff and maintained operational excellence with all general ledger accounts.
• Promoted the bank's products and services; consistently cross-sells bank products at every opportunity. Maintained confidentiality of customer account information.
• Responsible for processing teller transactions, processed all monthly audits, balanced tellers cash to general ledgers and approved all CTR'S for the branch.
• Responsible for ensuring that customers received a high level of support and service. – less
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n/a
Customer Service Representative I (Former Employee), Staten Island, NYSeptember 5, 2013
The company has a great friendly enviroment. It taught me how to work well with a team.
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very productive and a fun place to work
Personal Banker (Current Employee), NJSeptember 2, 2013
Pros: very good incentive
Cons: lot of changes
very busy at work with opening accounts, closing loans , calling customers to make appointments.

co-workers are very nice. We are a very good team

Most enjoyable part of the job is sales
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great hours but no advancment
Customer Service Rep (Former Employee), Hagerstown MDSeptember 1, 2013
I loved the hours that I had but there was little to no advancement in this job at all
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Customer Service
Vice President/District Executive (Former Employee), York, PAAugust 29, 2013
Enjoyed leading the sales efforts however staffing levels made it difficult for the team members to thrive.

About Sovereign Bank

Santander Holdings USA is the parent company of Sovereign Bank, which reigns in the Northeast with more than 700 branch locations. – Read more