Responsible for the overall management of a branch, proactively guide the sales activities of the assistant manager and platform staff towards achievement of their personal sales objectives, as well as established branch goals. Through tested techniques, engage in sales and service coaching sessions with sales staff also conduct
business development activities to include personal visits and outbound calling as components of overall responsibility for building commercial relationships. Promote the Sovereign/Santander Bank Bank through community involvement via memberships in local organizations (i.e. Chamber of Commerce, Rotary, etc.), participation in city/town events, engaging local business networks. Responsible for managing daily branch operations and compliance issues, overdraft management, vault management, branch schedules, the
opening and closing of the office, and other such duties; manages customer service levels within the branch, adhering to established guidelines, consistently apply Human Resource policy for routine aspects of management, and as performance issues arise.
Also prepare and deliver performance appraisals for subordinates.