Shuttle Driver (Current Employee) – Atlanta, GA – August 24, 2016
My typical day at SP+ is rather busy, it could be a lot easier; if we had better buses with working air conditioners. The good thing about management is, they'll help you step up on a working unit; if one is broken. Our International Management, they are very well-balanced and fairly considerate of their employees...Great place to work overall!
Great managers and team
Our buses are typically hot a lot of broken air conditioners....smh
Far more goes into parking in a garage than I had ever imagined.
Customer Service Representative (Former Employee) – Dripping Springs, TX – August 25, 2016
Answering twenty plus phone calls in an hour was a typical day at SPPlus. Far more goes into parking in a garage than I had ever imagined. Very well informed management kept us with all contracts. For the most part we as employees kept so occupied there was not much time for interaction among each other. The most difficult part of the job was learning all of the individual contractor needs. Once interacting everyday, what was once difficult became second nature. The most enjoyable part of the job was the relief we provided customer over an intercom who thought they were forever stuck in a garage.
Parking Attendant (Current Employee) – Miami Beach, FL – July 21, 2016
At the standard parking a typical day at work I collect tickets and money for customers. I dealt with large amount of money which I am responsible for if missing. I learned a lot about people and their personality and how to keep calm when there are mad and have less knowledge about it, then I continue on helping them understand. Management is pretty okay and the co-workers are very friendly , helpful and understanding. The hardest part of the day is when everyone in the garage is trying to go home at one time. The lines be extremely long even the express lanes is huge. The most enjoyable part of the job is when there's a show and I get to get information about what was going on for the customers.
Supervisor/Lead Operations Supervisor/Manager (Current Employee) – Fort Lauderdale, FL – July 11, 2016
A typical day a work is working with supervisors, cashiers and maintenance staff for the proper functioning of the parking facility. I have learned how to respond effective and efficiently to my staff and customers when faced with technical issues. The management staff assists when we are faced with technical issues beyond our scope. My co-workers also respond in the same capacity.
The hardest part of the job is when the technical issues reach beyond our scope and the length of time for the issues to be resolved but what I enjoy most is we come together as a team to get the job done with no complaints.
Cashier (Current Employee) – Traverse City, MI – July 23, 2016
About 2 1/2 years ago I started working for standard parking in a small town airport. If you take a job with standard parking as a cashier don't think it is going to be a good paying long term opportunity. Raises are only cost of living wages, and this years was 0.16 per hour. This felt like a slap in the face to me.
If your looking for a long term job my advice would be to look somewhere else.
Facility Manager (Former Employee) – O'Quinn Medical Tower – August 3, 2016
Each day is always something new. Must be willing to function in all aspects of the job and be willing to lead by example. cash collections, paperwork verifications, bank deposits and constantly changing environment is all part of a normal day.
Constant education on all matters relating to the parking industry
Customer Service (Current Employee) – Des Plaines, IL – May 4, 2016
Rivers is a very entertaining place to work. games in the Lunch area, quiet room, where you can go and relax on your break. Its always something going on, bands, parties, machines ringing from jackpots. Lively Patrons.
1 lunches everyday that is payroll deducted (small buffet style)
The con is they work off of a point system, meaning they have no set amount of sick, personal, nor vacation days.
Cashier and Customer Service (Current Employee) – New Orleans, LA – April 29, 2016
This place is supposed to be really professional but that's not true, overtime is given to the same employees over and over without even asking if other employees want to make overtime, you have lot checkers who are all supervisors and that's not fair, also supervisors and workers who have personal relationships like husband and wives do which is a conflict of interest because they protect each other but , they are never at work especially those guys who work in the evenings, but they are always covered by the lead supervisor who also has a relationship with one of those guys and they make it very hard to advance, any complaints will get you fired, management seems to have blinders on
Clerical Support (Former Employee) – Fort Myers Beach, FL – August 12, 2016
Not enough work to stay busy all day. I didn't learn anything because I had worked for this company before (it used to be called Central Parking Systems). My coworkers and immediate boss were easy to get along with. This was a very easy job with no challenges. I didn't get my first pay check for 2 months.
Supervisor (Former Employee) – Boston, MA – May 18, 2016
My First parking job I started SP+have learned good customer service,Mc Gann software,how work with co worker like cashier,maintenance. i enjoyable job because it was team work. the hardest part of the job is night customer service be cause most of them came from the bar they refuse to pay and they complain and it is hard to take care. them.
Customer Service Representative /Maintenance (Former Employee) – The Woodlands, TX – July 1, 2016
The pay was good, and the hours where stable. But it all depends on your location you work at really. Every location has its own set of rules, or guides. But if you find one that pays good, and the hours dont change constantly, and your offered over time, take it, that extra cash goes a long way.
Attendant/Cashier (Former Employee) – Nashville, TN – June 30, 2016
sp is a great career step, management is a step above, always there to help and educate, as a first time mom they allowed me space to get to my daughter when needed, i would recommend sp+ to my friends for a career move. its not hard to advance, there is always opportunities
Valet/Parking Attendant (Former Employee) – Denver, CO – June 2, 2016
Manager was rarely there and wasn't helpful when he was there. Could only where the company jacket provided. It was really thin and did no good in the winter and on cold days. It was great getting to meet all the guests and learn how to drive different types of cars. It was also great exercise.
Facilities Maintenance Technician (Former Employee) – Milwaukee, WI – March 15, 2016
I worked as Facilities Maintenance Technician at the Bradley Center Parking Structure. Most days there was always something to get done whether being from trash or fixing something. Everyone that worked there was great. The managers were always willing to assist if needed. Overall, I really enjoyed my job there and would work for them again.
I heard great things from colleagues that I met at Facility Manger training but wasn't lucky enough to experience any of them. I also heard great things about the Airport Division but unfortunately I worked in the Urban Division. There is an extremely high turnover rate in the Urban Division. I was the junior manager then 4 years later I was the most senior facility manager. I probably averaged 70 hour weeks while I was there. I would recommend this to a recent college graduate to gain management experience. It also will make you value every other job that you have after you leave because of the culture there and the lack of leadership.
Cashier (Former Employee) – St. Petersburg, FL – March 16, 2016
I was fired after 13+ years. Because it was a busy weekend and I did not get paid so I had to take my son to the doctor to get a cast on. My boss said if I left that he would terminate me. So if you have minor children bot a good job! But most of all coworkers and customers made the day!
No lunch break, and event times hard to get a restroom break
Customer Service Representative (Former Employee) – Nashville, TN – February 14, 2016
I was fired 3 weeks in in training for the new call center in Nashville TN. Trainers where not patient and very rude. I think the company is a great place to work but need better trainers. The hardest part about the job for me was in a cramped room with everyone so close and talking extremely to loud to understand what the customer where saying. And to many systems to use for one simply answer. What I did enjoy was the HR staff.