I was excited about being a part time teller in a fast paced environment. This company is not about member service but about the money!! I understand goals but they could care a little more about members!!
Insurance and Escrow (Former Employee), Melbourne – March 11, 2014
Pros: free bagles once, haha
Cons: was never really sure who my boss was.
Very low employee morale. A typical day was go through piles of work while trying to answer the phone at the same time. Absolutly no training and low pay scale. One man in my group was written up because he took his tie off in the parking lot before getting in his car to go home. Never mind if he worked hard all day for this company. He took his tie – more... off, not his pants!!!. In my brief tenure I have never encountered so many unhappy employees or so many people just leave and never return. Poor equipment, cluttered hallways. This place was just a mess! On my exit interview HR tried to turn everything I said around so it sounded like I wanted less work for more money. They tried to confuse every issue I brought up. Rather than listen, they kept trying to justify. Building was consistantly in lockdown due to unhappy employees making threats. – less
Call center agent (Former Employee), Headquarters/ melbourne fl – January 14, 2014
Pros: leaving to go home
Cons: all of it. horrible
The management in the call center is horrible. They are miserable people who want to make everyone else around them miserable. This place is a bank posing as a credit union. Worst mistake of my life taking a job there. Horrible. They take your breaks away almost daily. It's a horribly depressing and hostile atmosphere. Don't do it. Just don't .
Member Service Special II (Current Employee), Melbourne, FL – November 14, 2013
I have been in Customer Service for many years and enjoy assisting others. I have learned the true meaning of multi tasing. I am a team player so I prefer to work with others rather than isolated. The hardest part of my job is consisting meeting sales goals but I have achieved 31 month continuous meeting or exceeding performance goals.
I deal mostly with checks that come back to the bank. All checks that come back must be done before the end of the day. I also do ACH payments on Heloc credit cards that get processed every day. I use the computer every day and different programs. Multi-tasking with 2 computer screen all day. I also answer a multi phone system though out the day. It – more... is a fast past environment, which I enjoy. The people are great and make you feel very welcomed. – less
An accounting position filled with many challenges.
Accounting Associate (Former Employee), Melbourne, FL – May 30, 2013
Pros: office filled with seasoned professionals.
Cons: a position not meant for anyone new to accounting.
A typical day consists of fulfilling daily requirements with interruptions happening often and working in monthly responsibilities at different times of the month. Many lessons are learned such as timing projects, reconciling general ledger accounts, and basic lessons about variance. The management does their best to support you and answer all questions – more... you may have. The co-workers are seasoned professionals. The hardest part is contributing any new ideas as all the seasoned professionals have already thought of them. – less
Be docile, don't ask any questions and you will be fine.
Headquarters (Former Employee), Melbourne – May 22, 2013
Pros: decent benefits
Cons: read review....that will tell you all you need to know.
My tenure at SCCU taught me one valuable lesson about working there that I would like to pass on to perspective employees. Everything is black and white and nothing in-between. Thinking outside the box is not welcome. If you are yes-man (or woman), you will fit in well. Worst work experience I have had in my 15 year career. I wished I had listened to – more... those who warned me...maybe you will...
Member Service Specialist II (Current Employee), Miami, FL – May 2, 2013
Ever since Eastern Financial was aquired by Space Coat Credit Union many members have complained about the changes. It is difficult to deal with many upset members on a daily basis. Space Coast has made many changes since the aquisition. They send out member surveys which they take very serious. Some of their concepts sound great but when put into action – more... it is a completely different story. I enjoy my co-workers. They are like family. – less
Express Services (Former Employee), Melbourne FL – April 20, 2013
Pros: airconditioned work environment.
Cons: worst management of any local employer.
Management is constantly "fixing" stupid mistakes they make due to the fact that the President of the company wants everyone to do mortgages over the phone. The problem is the changes they make only make things worse. This company does not value it's employees and does not want to pay professionals to give good service to it's members. Nobody in upper – more... management has the balls to tell the president of Space Coast Credit Union that he has created a huge disaster and it destroying the credit union. People want to sit down with a loan officer face to face and they are told no, we don't offer that. Then they walk and nobody cares! Avoid working at Space Coast. It is a miserable place! I left there a year ago and it was the best decision I ever made. – less
Loss Mitigation Department (Former Employee), Melbourne, FL – February 26, 2013
I worked within four different departments at Space Coast Credit Union during the 5+ years I worked there. In a majority of the departments in which I worked, there was a great sense of teamwork and helpfulness. Anytime there was an assignment to be completed, everyone pulled together to make sure the assignment was completed in a timely manor. If the – more... assignment was last minute, the team would gather together, recognize each others strengths and assign pieces of the assignment accordingly in order to complete the assignment quickly, accurately and to the best of the teams ability. It was a great feeling to know your team had your back at all times. – less