Pros: once a month they let you wear jeans
Cons: training, management, dress code, coworkers, pay, pretty much everything
From the very first interview they make you feel like you should feel lucky that you are even allowed to talk to them, I really should have known and run away then! They will every single day make you feel like you are total garbage and not worth higher pay. The training is awful, you learn one part of your job, go back to the branch, learn something else, go back, learn a little more... Meanwhile you are expected to remember all of this stuff across 6 months when you don't even really use it all and if you ask a question you are treated like a moron. The managers know nothing and are horrible, there is no leadership or support at all! There is such a competitive environment to get loans that my coworkers would go days without talking to me. The equipment is antiquated and breaks constantly, even the new buildings are damp and musty, the cleaning people they hire cant even manage to take out the trash so we ended up cleaning all the time. A member service specialist is supposed to do every single task in the branch, a lot of times there were only two of us in the branch, and our manager didn't even answer when we called her at the other branch she was at. We ate lunch on the clock at a desk off to the side where we couldn't be seen but we could get up and help if there was a line. If you get hired here, be prepared to constantly kiss butt, otherwise they will find a way to get rid of you. The usual reason they give is customer complaints, even if you never see the complaint and its not real, they don't care or want your side of it. Oh and the awful dress code; you are not allowed to wear anything cotton, your clothes cannot come from GAP because that is casual wear. Women must wear heels at all times and if you cant afford to go shopping where the managers shop they offer to show you where you are allowed to shop and where the clearance racks are.