Inbound Sales Representative (Current Employee) – Colonie, NY – March 23, 2017
Actually an enjoyable job, problem is the work hours are not set and change every few months. When hired the explanation of hours was not clear and feel that I was mislead. With new merger, things are kind of up in air. Future not promissing
Also temporary trainer for new hired individuals (Current Employee) – Kettering, OH – March 22, 2017
This was privately owned when I worked here. Did not offer benefits. Poor pay for many duties. Very stressful on the body and they did not ventilate the drive thru well in the summer so you get sick from heat exhaustion and no heat in the winter. Was warmer in the cooler than out in the drive thru.
My review may be dated as stopped working at Time Warner Cable shortly before they were acquired by Charter. Overall, while there were elements I enjoyed and I was able to learn, I didn't feel involved enough in day-to-day operations as I may have liked. I feel the internship positions would have benefitted by bringing people in earlier (rather than just weeks before the beginning of 'busy season") so that they could be more extensively trained.
Comcast is a very employee friendly company. Their philosophy is to take care of the employee and the employee would take care of the customers. Their technology platform far exceeds any other company.
Customer Service Representative/Mentor (Former Employee) – Greensboro, NC – March 21, 2017
Spectrum is a great company to work for. Overall the day to day work enviroment is light and encouraging. Working there taught me how to communicate with people effectively inside and outside of work. The hardest part of the job was getting difficult customers, but that can come with any customer service position. The most enjoyable part of the job was the benefits. Great health benefits, free services, and great people.
I loved showing up for work here every day. the environment was extreamly welcoming and the call center was full of life. Managment would make up little weekly games or daily prises to keep us on edg and help us be more eagered to get the job done.
Way behind in innovation, terrible management, and even worst Human Resources,
Direct Sales Rep (Current Employee) – Indiana – March 21, 2017
When I started things were decent, but the last two years with this company have been pretty rediculous. They sell a pretty lie, because there's nothing good about it. The behaviors of the Supervisor, Management and Human Resources in the Midwest region have been nothing short than petty, docile, and child like.
Save your effort and time and avoid any contact with this company.
Retail Sales Associate (Current Employee) – Del Rio, TX – March 20, 2017
Spectrum has great benefits and compensation. Spectrum has diverse culture and cares about it's employees. A day at work is attending the customers with superior customer service. Also working as a team and achieving a common goal.
High energy work force to meet day-to-day customer needs.
Customer Care Supervisor (Current Employee) – Cleveland, OH – March 20, 2017
Shift changes every six months. Best part of job promoting, coaching and developing call center agents. Achieving the goals set-forth were time cosuming and challenging to produce good long-range results.
Continuously awarding their employees. Good work incentives.
ORDER COORDINATOR- INSTALL DAY (Former Employee) – St. Louis, MO – March 20, 2017
• Troubleshooting installation issues with technicians on telephone installs • Maintaining spread sheets on installation completions • Training of new employees • Network switch provisioning • Activation in SOA for all porting related calls