Data Communications Technician (Current Employee) – Kansas City, MO – September 4, 2017
This position is only for those that are happy with the inability to make personal plans. The job requires extensive travel, with changes in the work schedule taking place almost daily. The two tier pay scale is aright, but the travel rate of pay is very low, not worthwhile.
TECHNICIAN Kforce Staffing Solutions (Former Employee) – Northborough, MA – June 22, 2017
Each day my group handled about 8 stores and swapping out their old point of sale registers with new ones.the work was interesting and gave me a knowledge of the job. If they asked me to come back to do the same job, I would have to think about it. One thing I really enjoyed was working with the group of people I started with. They were temps from the same company as me. They made they job bearable Thank you.
the pay was very nice
The work load became almost unbarable as they were trying to meet a deadline in this particular job.
Field Service Technician (Former Employee) – Seattle Heights, WA – June 17, 2017
Worked for them for a year. Was working 30 to 70 hrs a week and bringing home under $300 a week. Road time is at minimum wage and expect to spend more windshield time than on site time. Also work slows down to not at all from thanksgiving to after new years. The management expects you to think it is ok for you not to have a pay check for 3 months or longer. You get a van to use but getting them to restock it let's put it this way you are not a priority. Hope this helps
you get a van and gas card
the van is a privilege in their eyes. Also lack of work.
Technician (Former Employee) – Everywhere – June 5, 2017
Management was very unprofessional. Pay was decent, but raises wouldn't happen for years at a time. No bonus for performance or anything. Lots of travel for unacceptable compensation. Expected to work back-to-back, overnight/daytime shifts that were partially local/partially 2+ hours away consistently.
Coordinator (Former Employee) – Kingsville, OH – May 1, 2017
I was hired as a permanent employee and then 2-3 weeks ago someone from the company resigned supposedly taking a bunch of clients with him. I was let go. I do not trust this company. Lured in with good pay only to be extremely disappointed.
Excellent place to grow project management skills. Everyone there was fun to work with. Worked on what you needed and was able to take a break if you needed one at anytime as long as you getting your work completed.
Software loading and configuration technician (Former Employee) – Northborough, MA – April 3, 2017
Need to be able to work in a rapidly changing environment with rapidly changing priorities. Work is interesting and deals with technology associated with retail companies and their point of sales and payment systems.
Production Manager (Former Employee) – Memphis, TN – January 12, 2017
It started off to be a promising career then politics and nepotism ruined it. The manager of the warehouse mother was hired to manage her son and the rest of the warehouse. After she fired those that her son did not get along with she was let go within a year.
Lead Field Technician (Former Employee) – Orlando, FL – January 9, 2017
Scheduled work projects in-progress, hard to discern who has accountability. Scopes of work not fully detailed as to what the customer wants to be completed. Seemed that no one knew what the other was there to do. what I learned was how to install Point -of-sales systems which was pretty cool.
business licensed company but, no Occupational license to do the wiring aspect of the job
Telecommunications Specialist (Former Employee) – San Antonio, TX – January 5, 2017
This is by far the worst company ever. Do yourself a favor and dont apply. Pay sucks, no kind of support for employees, pm's suck, lack of understanding for work/family life. Overall, just a horrible company thst treats employees like slaves.
Project Operations (Former Employee) – Northborough, MA – September 30, 2016
Stressful Constant management intervention Reacting management culture without researching issues Virtually no increases or reviews over years of employment Constant second guessing and no team building or team meetings or one-on-one coaching sessions Good staff but high turnover and low pay scale Very long hours, expect project managers to work constantly
Experience opportunity working with large retail clients
High stress, low pay, constant intervention, virtually no investment in associates, constant turnover due to business cycles
Service Desk Technician (Current Employee) – Northborough, MA – April 16, 2016
I like to go to work. Co-workers are really friendly and help out when needed. Typical day at work, start the computer and start answering requests from customer, setting up ticket calls to dispatch technicians.
Project Manager (Former Employee) – United States – February 13, 2016
Spencer Technologies has a lot of potential to be a great IT solutions company yet fails short to the competition due to poor upper management. Their is no processes or SOP in place to hold people accountable. It wouldn't matter anyways because the people 'in charge" gives in when the clients don't want to pay justifiable overages and money goes out the door. Then the employees are constantly being harped on that the company isn't meeting the forecasted goals. No matter what - we lose. Upper management is not willing to change or take advice to improve the company.
The project managers do whatever it takes to meet their customer needs but are never recognized by management.The project management team members are among the hardest working people in this company and are under paid and over worked. 60 + hour weeks are not uncommon although salaries are under national averages. Paid overtime is never approved and bonuses are never given. There is little to no room for advancement.
There is high employee turnover because they are treated so poorly. The company loses really great PM's because they fail to recognize their dedication and hard work. The PM's will try to stick it out for the sake of their customers for as long as they can but end up getting fed up and burnt out and leave to work for companies who treat them with respect and dignity. If the company made internal changes and improved their standards, Spencer Technologies could be a great company and ultimately earn more business if they kept employees happy.
coworkers, learning experience, can work remotely
no morale, high hours and no paid overtime, low pay, poor management, no room for growth or advancement