Administrative Assistant II (Current Employee) – Grand Ronde, OR – September 28, 2016
Depending on your position within the casino, the opinion can range dramatically. If you are dependable and put forth the effort to be a good employee you will see success. Advancement can be tricky, due to a tribal preference - but overall you can move and continue building your skills after six months in the current position. Non-Tribal members aren't a "target" like others review; it took me a year to move into my current position and that is a reasonable amount of time for any employer, tribal or not.
A company this large can have a wide variety of management styles, but the ability to seek out other opportunities within the company means if you don't like something, make a change on your own or get involved more before you complain about everyone else. A lot of part time positions do move into full time as people move positions or the needs of the company changes. Just be sure to put your desired shift, days off and want to be full time in as soon as you begin in your department. I also started part time and moved to full time a few months later.
Free coffee, food, drinks, paid time off, benefits, management
Smoke, 24/7, must use pto on "holiday's", rehire practices
Dish Machine Operator/Prep Cook (Former Employee) – Grand Ronde, OR – March 7, 2016
A typical work day at Spirit Mountain Casino included an eight day shift. My work at Spirit Mountain taught me improved customer service skills. I learned a lot of management expectations for the smooth running of an organization trough team work and corporation Regarding my co-workers I learned strategies of team work and how to better get along with my co-workers. The hardest part of the job for me was the smoking that was allowed on the premises. The most enjoyable part of my job was working with people including my co-workers, but especially serving my customers
Cage Cashier (Current Employee) – Grand Ronde, OR – July 20, 2016
This is a fast paced place to work. My cage co-workers are like family...dysfunctional, but family. Management is failing to support this department. Officials higher up the food chain are making decisions for the cage with little knowledge or care of how it will effect the department. The hardest part of the job were ever changing policies and procedures. Also over the past few months there is less care about the guests and more focused on making the tribe money. The most enjoyable part of the job was dealing with the public and making lasting friendships.
Preparation Cook (Former Employee) – Kitchen – June 15, 2015
Though I had fun working with spirit mountain, I found that those around me would often complete the bare minimum and slide by on that, leaving those who cared to work harder and pick up after them. Management got 3 stars because it was a mix, there were good supervisors who would get in there with you and help, and bad supervisors who would be over your shoulder every step of the way but refuse to assist. There were also supervisors who would just disappear for half the day, which was annoying.
They claim that they like to promote from within but I never saw that happen. We did get a few under-qualified new employees cycle through and be removed rather quickly though.
I pretty much learned to not rely on anyone or I would be disappointed, to be careful which management to trust, and hard work doesn't always pay.
Federal government needs to step in and protect US citizens
Agent (Former Employee) – Grand Ronde – March 11, 2015
There will always be job openings because of low wages, an oppressive work environment and keeping jobs to part time so they don't have to pay benefits. Management will not stand up for non tribal employees.Do not speak up if you see something wrong, you will be punished. Feels like a back stabbing atmosphere and if you are not tribal you are a target.There is NO TRUE REPRESENTATION for a non tribal employee. It's like working back in the late 1800's or early 1900's. Sweat shops are still out there, the only difference is it's 100 years later. Same mistreatment of people all in the name of money.
Constant turn over, always a job opening
Constant turn over, disrespect to employees, lack of good management, rules only exist when they want them to
Security Officer I/Security Officer II (Former Employee) – Corvallis, OR – June 26, 2014
Management fosters an environment which leads to backstabbing in order to advance, and purposefully punishes good employees in order to keep them from advancing out of low-paying positions. Constant whining about the "budget" in spite of increasing revenues each year. Pitiful compensation and raises that are a joke.
A free (sub-par) meal
Terrible management, poor compensation, hostile work environment, little to no opportunity for advancement without nepotistic ties or a tribal card.
Legends Server (Former Employee) – Legends Restaurant – July 20, 2015
A pretty good company to work for. Since it's a Casino it different from your average companies, great benefits. You can apply for different positions through out the whole company so advancement is great. You busy days and not so busy days.
Front Desk Clerk (Former Employee) – Grand Ronde, OR – October 26, 2015
Consistently checking guests into lodge using fast pace computer skills to get guests into rooms in a timely manner. Management always happy to help when having computer issues, clean and organized workplace to make documentation easy.
Slot Attendant (Current Employee) – Grand Ronde, OR – April 19, 2014
I work in a fast pace environment. I work on slot machines, give change to guests that need thier bills exchanged. Call in Jackpots, count out Jackpots to guests, fix minor malfunctions of machines. Give empathy towords guests that are upset about loosing thier money or a payout with a machine. The hardest part of my job is the inconsistancies and poor communication on managments levels towords employees. Very hard to move up in management. Tribal is sought out first over anyone even if they have zero experiance weather it's supervisor, to HR. I enjoy working with my coworkers and seeing our regular guests. The most enjoyable part of my job is paying out jackpots to guests. What I've learned in this environment is patients.
Fun, challenging, pay, healthcare, benifits
inconsistancy, lack of communication skills, poor management and negativity.
Security (Former Employee) – Oregon – February 10, 2015
I am not sure who is actually reviewing this place to work but my guess is it is the management. Everyone I had worked with in this place was miserable and had the same basic complaints. Why were they miserable you ask? The management I am guessing was trained in how to make their employees feel worthless so that they believe they can't find a better job. Management constantly threatened employees with loss of jobs, write ups and humiliation in front of co workers. The environment fostered backstabbing and fear. The management tried very hard to make the employees feel worthless and stupid. I am surprised that with as many good co workers I had that management did not utilize them and treat them with respect. The management needs to learn to treat their employees like they are valuable assets to the company instead of expendable at any moment. It does no good to go to upper management either. It just puts you on the fast track of losing your job. I guess to sum it up is I know that a job is important. We need to pay our bills and have money for fun. Trust me though it is not worth selling your soul and your self worth to this place. Go to Chinook Winds instead. They seem happier.
Prep Cook (Former Employee) – Grand Ronde, OR – June 9, 2015
Started the day by setting up the hot line and making a prep list. Took inventory of products and what needed to be ordered and made for the day in order to keep the kitchen running. One coworker helped me three out of five days a week, otherwise I was on my own. Day shift was amiable, but swing shift was very difficult to work with. I learned to multi-task, new recipes and techniques to efficiently create product. Hardest part of the job was getting a large prep list done in the one day I was given to complete it. I enjoyed learning new things.