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Sport Chalet
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142 reviews

Sport Chalet Employee Reviews

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Fast paced unique sporting goods retail.
Scuba Department Head (Current Employee), Brea, CAJuly 27, 2015
Managing scuba and instructional staff. Excited staff about scuba diving. Fun place to work. Enjoyable benefits. Improving customer relations with scuba diving.
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Professional customer service friendly retail store
Scott Dowding, General Manager (Former Employee), Riverside, CAJuly 22, 2015
Very focused on customer satisfaction. Strong training program to help teach staff of the products they sell. The Managers are all well trained or experienced in their roles.
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Business Orientated
Customer Service, Cashier, Maintenance, Greeter (Former Employee), Torrance, CAJuly 17, 2015
Pros: Friendly Environment
Cons: Early Work Days
1. Busy
2, Teamwork
3. Amazing Leadership
4. Friendly
5. Nothing Bad
6. Cleanliness/Maintenance
7. Productive
8. Leadership Skills
9. Very Social
10. Business Orientated
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Productive and fun work place
Cashier (Current Employee), Chino Hills, CAJuly 16, 2015
Pros: Hour lunches, Great management
Communicated adequately with customers to address their needs, answered phones, handled cash, stocked shelves, price changed goods, provided great customer service, and reached company goals
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Productive place to work, great family atmosphere.
Customer Service Sales Consultant (Former Employee), Concord, CAJuly 15, 2015
Pros: I learned about things that I would of never learned anywhere else.
Cons: No room for advancement.
• Eagerly assisted customers with product selection and queries.
• Set up store displays.
• Investigated and resolved customer complaints.


Management at Sport Chalet was great, I learned a – more... lot about fishing, camping and snowboarding. My co-workers were friendly and eager to help out whenever possible. The hardest part of the job was learning how to line a fishing reel and the most enjoyable part of the job was going to Giants games with my co-workers. – less
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Customer Service
Customer Service Associate (Former Employee), Palmdale, CAJune 28, 2015
Great place to get started in working in customer service. You learn the different areas of the store and interacting with the customers. The management is well rounded in always willing to assist.
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Productive
Warehouse Worker (Current Employee), Van Nuys, CAJune 13, 2015
a typical day at work, shipping out the customers product and responding to emails regarding tracking information. i learned how to drive a truck "22 footer" and drive a forklift, and a crown picker forklift.










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Fun environment to work.
Cashier (Current Employee), Oxnard, CAJune 9, 2015
A typical day at work consists of customer service, customer service, and more customer service. management does their best to help their customers and their employees, if you have a problem or concern – more... you are encouraged to speak up and if they can do anything to help they will. My co-workers are a big reason why I enjoy where I work. The most difficult part of the job is trying to make every customer have a great experience, sometimes it is just out of your hands. – less
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Productive work environment.
Sales Associate (Former Employee), Redlands, CAMay 27, 2015
A typical day would be completing tasks on the to-do list for your department. The hardest part of the job is trying to sell the target items that are assigned for different departments.
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Great people, unfortunate circumstances
Administrator (Current Employee), Flintridge, CAMay 27, 2015
Pros: Good health benefits
Cons: No promotions or raises in years
Company is being consolidated to the east coast after a buy out.. The majority of employees are being let go and given time to search for work.
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Productive, fun, and friendly staff.
Sales Associate of Apparel Sections Duties (Former Employee), Glendora, CAMay 26, 2015
Pros: Employee discount, Mountain High Snowboarding Tickets.
Cons: managers weren't kind hearted people...
Sales Associate of Apparel Sections Duties: Greet and help customers, iron, fold, organize, label, scan, and up stocking merchandise, ship merchandise, phone calls, computer work, help with Changing-Rooms and Gift Center.
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Place lost its magic
Shoe Sales Associate (Current Employee), Sacramento, CAMay 23, 2015
Pros: Free Rentals
Cons: Short Lunches, Bad Pay, Low Hours
A typical day at Sport Chalet, is pretty straight forward. Their main focus is stats if you don't get stats, you don't get hours it's that simple.
The focus on budget is also one of the things they focus – more... on since that depends where you land on the ranker.
I've learned a lot of stuff from Sport Chalet mainly the business aspect of it. My product knowledge has expanded dramatically.
The people there are amazing it is a shame that no one in there is happy with their hours, their pay, or their job.
Am going to say that the best part of the job is the customer base. – less
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Roller Coaster
Cashier/Apparel Manager/Footwear Manager (Former Employee), Menifee, CAMay 22, 2015
Never knew what the day was going to be like. I learned that you had to be a butt kisser to have a good day at work. I worked hard for this company and was treated poorly. I enjoyed majority of co-workers and one out of three managers.
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Okay place to work.
Retail (Former Employee), San Diego, CAMay 17, 2015
Pros: Discounts
Cons: Short Breaks, sales quotas, no communication whatsoever
Everything was fine, employees were great, Management was a joke and so was the way they ran and organized stuff. I personally wouldnt work there again.
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all sales, no customer service
sales (Former Employee), Huntington Beach, CAMay 15, 2015
Pros: great coworkers
Cons: management
all the company cares about is selling and getting customers to apply for mastercards!
coworkers were the only thing keeping me there.
There was never any positive feedback or rewards
I learned a lot about sales and what its like working for a large retail corporation.
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Culture is on a down slide since the buy out
Head of Operations (California) (Former Employee), San Diego, CaliforniaMay 7, 2015
Pros: Great Customers
Cons: Low pay, no training, terrible benefits, inexperienced managers
The new investment company has gutted Sport Chalet's most experienced and talented people. No full time employers, under staffed, customer regularly complain of low inventory and ignorant staff
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New Ownership for Sport Chalet
Fixture Logistics Supervisor (Current Employee), Los Angeles CA 91011May 4, 2015
Pros: discounted product
Cons: healthcare long hours
The work environment is great amongst fellow co-workers. There is NOT a strong documentation of standard of operating procedures (SOP) most training comes through tribal information from the tenure employees. There are many perks to the job with the "pro deals" of getting the sports and recreational product at heavily reduced prices.
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Excellent Customer Service
Manager (Current Employee), CAApril 30, 2015
Customer is Boss, and this is supported by the Actions and Initiatives throughout the company. Good Knowledge for Sport Chalet Experts.
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Sport Chalet
Footwear Sales Associate (Former Employee), Irvine, CAApril 29, 2015
Pros: Good Pay
Cons: Consistent shifts in management
Sport Chalet was very welcoming and more than willing to compensate employees who were dedicated to perform, and create a sense of pride for the company. The work environment was fun, and allowed a sense of comfort to exist among-st the employment.
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Horrible work environment run by managers who are unfit
Cashier/Customer Service/Sales Associate (Former Employee), Thousand Oaks, CAApril 18, 2015
Pros: decent discounts, quality products
Cons: bad work environment, rude managers, low pay, no job security
Showing up to work you would never know if you would be cut that day or if your shift would be cut short. You would always find yourself having to help out other departments because of management not scheduling – more... workers correctly. You would be told to go do things that you were never formally taught to do just because you were free at the time and one of the managers saw you. I learned that if a customer complains or gets upset that you are suppose to give them what they want and more because the customer is always right. I also learned that even if you are following the rules that management told you to do, if a customer talks to management they will make you look like the bad guy and have the customer seeing you as a fool. – less

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About Sport Chalet

For those who play, there's Sport Chalet. The sporting goods retailer operates 50-plus stores mostly in California, but also in – Read more

Sport Chalet Salaries

Sales Associate
$9.00 per hour
Department Head
$25,000 per year
Cashier
$9.00 per hour
Assistant Manager
$50,000 per year
Cashier/Sales
$10.50 per hour