Started to go downhill...
Call Center Supervisor (Former Employee) – Hillsborough, NC – March 8, 2017
I held 4 different positions within the company. The opportunity for advancement is there if you start in the call center. They implemented a new system in September that has caused severe problems in the company. The new system is simply causing everybody to be stressed out and act irrationally. This is coincidentally relaying to the employees as well. I personally don't know that the company is going to come back after spending the amount of money on the new system, but time will tell. The benefits are great. They offer basketball on Mondays (the gym is rented out), bodyworks classes twice a week (beginner and expert class), yoga and indoor soccer.
Lunch Provided Sometimes, Great Benefits, Wellness Classes Provided
Several System Issues, Customer Service Declining, No Voice