Shift Leader, Atlanta, GA - April 12, 2016
I've been working at Sprinkles for a little over a year, started at $10 an hour as an associate (think cashier/customer service) and was promoted to a shift leader at $14 dollars an hour where my duties grew to include handling the safe and tills, helping develop and follow up with associates and leading by example by providing excellent customer service and upholding all of Sprinkles values. The job itself is not difficult but it does get very busy and hectic later in the afternoon, particularly on weekends. The benefits are average. A free item every day, medical insurance which is a little overpriced and a decent 401k package. Vacation starts accruing after 1 year of full time work and you get 1 week/year for the first 2 years and it goes up from there . The pay is very competitive. I will say that working in an "upscale" cupcake shop brings "upscale" customers which basically translates to difficult customers. You have to be able to keep a smile on your face through difficult transactions. There is room to move up in the company BUT it seems that this company is not exceptionally family oriented with its late hours (until 1 am or later on weekends) and pretty much necessary relocating for promotions. Basically, you go where the openings are, which span across the country. A lot of our associates are college students making a little extra money.