Retail Sales Consultant (Former Employee), Leesburg, VA – July 10, 2013
I really enjoyed the effort and commitment. We always worked as a team and we have accomplished a lot through it. Even when it was slow , we had something to keep us busy. Communication was flawless and tasks were accomplished as assigned.
Retail Sales Associate (Former Employee), Puyallup, WA – August 29, 2014
Pros: amazing benefits. good pay. if you can sell good comission. great coworkers and management.
I LOVED my coworkers. I LOVED my managers. I didn't mind the job. My issue was the quotas. If I had been in an area where the product had worked the way it was intended I would have had an easier time. Towers were down a lot. There was a lot of issues. It was hard to sell something with so many "dead" areas. Most of the time I failed to open new accounts – more... because the customer lived in an area with NO coverage. Outside of that I loved the job. I loved customer interaction. Quota is just not for me! – less
Great company with work-life balance. I learned several systems while working with this company.
Store Manager (Former Employee), Houston, TX – August 28, 2014
Pros: access to the newest cellular devices and accessories.
My time with Sprint was well spent. I learned new systems that allowed me excel in different aspects of my life. The hardest part of this job was the turn-over which was very high. I enjoyed providing outstanding customer service to an array of customers. Management also changed frequently as well.
Store Manager (Former Employee), Augusta, GA – August 27, 2014
a typical day at aldo would be a morning quote to get the day started and wake up chant to get the all the employees fired up to get ready for work. What i've learned from working for this company is that you can never judge any one by their appearence because you have no ideal what they bring to your company or more inportantly who they may know. The – more... management was great there made sure everyone got home safe and just case you didn't have enough money for lunch they was always there to help. Also if they see you struggling with sales they always offerd a helping hand. The hardest part about the job i would say getting use to just stopping random people as they walk by your kiosk knowing the reason they are in the store may not be to purchase a phone. The most enoyable part about the job was meeting new people – less
Tier 3 Technical Service Representative (Former Employee), Atlanta, GA – August 27, 2014
Pros: health benefits, comission structure
Cons: increased responsibility without matched pay
Very relaxed work environment. Everyone's management style is different so there's a chance of being micromanaged. GREAT benefit structure although hourly rates could be higher. Very friendly and very supportive employee structure. I've been with corporate America since I was 18, I'm now 31, Sprint is honestly one of the best companies I've worked for.
Advanced Technical Support (Former Employee), Fort Worth, TX – August 26, 2014
a typical day at Sprint was very busy and entertaining. Management was supportive in getting the aspect of the job fulfilled. Co workers were easy to get along with. The hardest part of the job was the long hours and the most enjoyable part of the job was satisfying the customer.
Sprint Corp is a diverse company, constantly moving forward.
Technical Program/Project Manager (Former Employee), Overland Park, KS – August 25, 2014
Over the years I went through many corporate changes to ensure the company remained stable and profitable. The employees of Sprint are hard workers who take the initiative to make things happen in a timely manner with quality results.
Technical Support Specialist (Former Employee), Wichita, KS – August 25, 2014
Pros: great pay and benefits
Cons: pay is getting worse/commissions goals unrealistic
Great college job, will work around college schedule. Management is usually ok. Upper management are lacking creative ideas to increase revenue. They continue to raise prices and lower employee pay, without improving cell network to increase customer retention.
This job was great with the opportunities to communicate, and advance. They showed a definite interest in their employees and treated them like they mattered. Great opportunities to expand knowledge and travel. Too bad the site closed down.
Customer Service Representative II (Former Employee), Hampton, VA – August 25, 2014
Pros: compensation, great money
Cons: long hours, late hours
I learned how to not take things personally this job taught me empathy how to put myself in the customers shoes and understand how they feel and work as an advocate for the customer while also maintianing and abiding by company rules and policy. My co-workers were like an extended family I loved them the hardest part was the scheduling I never got to – more... see my kids most of the shifts are geared to night till at least 11:( The best part was my coworkers is wasnt so bad working late with people you enjoy. – less
Customer Service Representative (Former Employee), El Paso, TX – August 24, 2014
Pros: great friendships
Cons: no management
My day included open and closing the store. At times it was only myself and another co worker working a full day. I learned that some third party retailers do not have the man power to run such a high competitive work industry. Most of time the employed at this job we had no management. Our management was located in Chicago. The hardest part of this – more... job was having no guidance. The best part of my job was I met two great people who I am still friends with today. – less
National Sales Support Representative -Daily (Former Employee), Englewood, CO – August 23, 2014
Pros: occasional parties and bbq's, personal cubical, free parking, acces to free on site gym, on site cafe
Cons: bad shifts, unknowledgable supervisors, random drama from co-workers
its an ok place to work. it has a gym and a Monday thru Friday café . Most of the people are very nice and friendly. My only problem was that they outsourced the department I worked in a docked my pay dramatically without warning. They also lied and said you can earn a lot of commission in customer care but its really not easy at all it seems like a – more... scam . The center very poorly communicates between management and other employees so they constantly give you false information that you can get fired for. It is an ok place to work but just make sure you do your research. I will say that one part of the job I enjoy is that they have a lot of parties and the people have fun there but when its time to actually work the supervisors and managers seem to not know what the heck their doing. – less