Retail Store Manager (Former Employee), Hoboken, NJ – May 25, 2012
Pros: free cell phone service
Cons: compensation package changed often
Sprint was a good place to lean how to run a business they taught you how to open a store and build your customer base by providing good customer service and selling to a customer based on their needs rather than what makes you more money. You had an opportunity to meet good people and management was there to help you rather than to hurt you. The hardest – more... part about the job was when the company merged with Nextel it forced the company to start to close stores and the commission changed and the company went away from its core values – less
Senior Service Tech (Current Employee), Frederick, MD – May 24, 2012
Pros: free phones, salary, own pc
Cons: short lunch if you get one, under pay and over 50hr weeks
Great place if your just getting a started in life but no room to grow to career. When you work long hours and get no compensation and they pack on the tasks cause sprint is always changing, and the pay decreases cause commission payouts are always changing and never for the employee benefits, great job if you take the job as hourly, but dont let them – more... fool you into getting salary plus commission cause if has never been worth it. – less
Retail Specialist (Former Employee), Raleigh, North Carolina – May 24, 2012
Pros: no phone bill, promotions on products/phones, incentives
Cons: high quotes and no traffic flow, open on holidays
Sprint was a great place where I learned how to be more competitive and work together as a team to get goals and quotes met. It was a relaxing and friendly environment. My management and co-workers were awesome! I felt as if I was working with family than fellow employees. The hardest part of the job is flipping a customer that don't want to pay the – more... higher dollar amount but still wants quality. The most enjoyable part is that I gave the best customer services possible & made the customer feel comfortable with making the sale with me. That means a lot in itself because 9 times out of 10 I will see that customer again coming back for my services only! – less
Key Holder (Former Employee), Evanston, IL – May 21, 2012
Pros: great compensation structure
Cons: standing long hours
Sprint can be a demanding company but that only means you must be doing something right. Long hours = more money. Base plus commissions. Easily accessible locations. Great clientelle. Easy to get repeat customers and referals. Advancement is available but is a little hard to obtain, you have to be a real go getter and proven money maker in order to – more... do so. Wouldnt recommend to a college student because this job requires your full attention daily even when you are off the clock. – less
A typical day at the job would be comming in handeling customers bills,phone problems,overage charges a little bit of everything. There is a great deal of information you have to learn and know about phones so i got a broad knowledge of phones now. Management was great that never overlooked anyone if you did a good job you would get rewarded for it, – more... and you felt good coming to work knowing it was like a big friendly community. The other employees were really helpful and very knowledgable about the job and there positon so you were never along if you need some help they would be right there to help you with a problem you had. The difficult part of the job was not being able to find a solution and figuring out where you would need to transfer them they have alot of different departments that you can transfer a customer and you would not want to send them to the wrong because you would not want a bad review. The eenjoyable parts about the job was just friendly atmosphere and the different types of functions they had for there employees. – less
Sales Consultant (Former Employee), Melbourne, FL – May 18, 2012
A typical day at work would be to get the sales floor ready and prepared for the customers . I've learned a lot there and love the sale floor .Management was awesome . I wouldn't say there was a hard part about the job at all. I most enjoyable part of the job is knowing that the customer is happy with the product they bought and the are comfortable – more... with the product also . – less