Sprint Employer Reviews

Enjoyed work with ensemble platform for customer care modules.

Management was nice and company pay was average for my first working in a call center.

The most enjoyable part of this job was working with the customer base and expanding it for the company. Unfortunately, the worst part of working there was the lack in leadership and management.

Fast pace, learning experience was great, leadership, communication skils set, . Co-workers very supportive. The most enjoyable part of the job was the interaction with sharetakers, engineers, access delivery, and the various vendors.

I want to go back! Personally, I love the tech world and being part of a company that tries to compete with some of the evil companies out there is great, especially with different products and services as well as high values for customers.

I do not recommend working for an agent to Sprint. Sprint may be ok though.

This job required a lot of patience and understanding to each customer, most of the customer were already frustrated and very upset with the company; my job to do whatever it was necessary to meet customer satisfaction. Management was a great support and was always available to expedite customer's orders and demand.

AT&T Phone Center was a great company to work for as it taught me about the telecommunication industry. If I had to do it again I would work for AT&T Phone Center as this is where I started my career and it has helped me continue my career in the telecom industry.

A workday will include determining the issues with a mobile device and finding a solution to fix the issue to better increase the customers experience

• Possessed excellent communication skills with a positive problem-solving attitude and a team-oriented mindset.
• Maintained accurate client records in accordance with compliance guidelines.
• Communicated through email, exemplify excellent typing, spelling and grammar skills.
• Lead and served as a role model for others in the organization by consistent – more... demonstration of high ethical standards. – less

SPRINT is a company that is constantly changing and trying to improve any and all processes company-wide. In my typical day I have the ability to use my decision making skills, my customer service skills, work as a team player, and utilize my ability to work well with numbers. In 7 years I've gained confidence in doing an efficient job with no quality – more... concerns. I enjoy working as a team and being a productive part of the company that I am employed by. – less

heavy on productivity and accuracy
tight knit with coworkers
most enjoyable is reverse side by sides and seeing a difference in agents numbers after a session

Good People
Started my tech career there
on call hard
Free to set work sch-ed
management good
good advancement

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Ok job for while in school. Was able to develop good people skills while getting decent pay

I had a lot of fun working there, some days were longer than others, but overal a good experience. I hate the place closed, but that comes with the territory.

Busy work place for entry level customer service reps. I was involved in sales, tech support and customer complaints which I dealt with and resolved. It was a new call center which the kinks had to be worked out but over all the experience I learned was very valuable.

One of my best learning experiences good and bad. I have grown with the company in my managment skills. I have learned to manage the business and lead my employees that combinatationhas made me successful in all of my ventures.

Sprint has come a long way from turning around its business and is doing well in the market place. I had 10 excellent years with Sprint, however we experienced the economic collapse and lost many customers during the Nextel merger. Sprint has since turned a corner and I wish all my former co-workers a happy and successful future with the company.

Working for Sprint was both fun and rewarding. I obtained more experience with working with the public and technological skills. Great experience that has taken me far and further sparked my interest in technology.

It was merging with Nextel. We were doing the EVDO upgrades. The team was great.