Sprint
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223 reviews

Sprint Employer Reviews

Compensation/Benefits
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It was a fun place to work at.
SALES REPRESENTATIVE (Former Employee), Dallas, Tx –
Typical day at work was handling customers. Selling phones and accessories, & providing customer service.
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Stressful
CSR (Former Employee), Panama City –
After insurance, is still below poverty level. Unstable company/ too many hierarchy changes.
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Great place to learn how to run your own business
Retail Store Manager (Former Employee), Hoboken, NJ –
Pros: free cell phone service
Cons: compensation package changed often
Sprint was a good place to lean how to run a business they taught you how to open a store and build your customer base by providing good customer service and selling to a customer based on their needs rather than what makes you more money. You had an opportunity to meet good people and management was there to help you rather than to hurt you. The hardest – more...  part about the job was when the company merged with Nextel it forced the company to start to close stores and the commission changed and the company went away from its core values – less
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Busy workplace
Customer Service & Sales (Former Employee), Bristol, TN –
Pros: great benefits
Cons: long hours
I would answer incoming calls, set up phones and accounts, selling add ons and providing customer service.
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Sprint
Area Manager (Former Employee), Atlanta, GA –
Pros: products
Cons: pay
Sprint is a good company. Sprint has good people. Sprint has good products. The pay is lower than industry.
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Sprint Store
Senior Service Tech (Current Employee), Frederick, MD –
Pros: free phones, salary, own pc
Cons: short lunch if you get one, under pay and over 50hr weeks
Great place if your just getting a started in life but no room to grow to career. When you work long hours and get no compensation and they pack on the tasks cause sprint is always changing, and the pay decreases cause commission payouts are always changing and never for the employee benefits, great job if you take the job as hourly, but dont let them – more...  fool you into getting salary plus commission cause if has never been worth it. – less
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Fun Work Environment
Retail Specialist (Former Employee), Raleigh, North Carolina –
Pros: no phone bill, promotions on products/phones, incentives
Cons: high quotes and no traffic flow, open on holidays
Sprint was a great place where I learned how to be more competitive and work together as a team to get goals and quotes met. It was a relaxing and friendly environment. My management and co-workers were awesome! I felt as if I was working with family than fellow employees. The hardest part of the job is flipping a customer that don't want to pay the – more...  higher dollar amount but still wants quality. The most enjoyable part is that I gave the best customer services possible & made the customer feel comfortable with making the sale with me. That means a lot in itself because 9 times out of 10 I will see that customer again coming back for my services only! – less
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Best Employer! Very professional and caring environment.
Technical Support Rep Tier II (Former Employee), Norcross, GA –
Pros: family oriented and positively competitive!
Best Employer! Very professional and caring environment.
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One of the best most professional work environments that I would like to find for career.
Business Retention Specialist (Former Employee), Irvine, CA –
Great learning and teaching environment which I enjoyed all that the company had to offer for my future success.
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Great place to create stability
Key Holder (Former Employee), Evanston, IL –
Pros: great compensation structure
Cons: standing long hours
Sprint can be a demanding company but that only means you must be doing something right. Long hours = more money. Base plus commissions. Easily accessible locations. Great clientelle. Easy to get repeat customers and referals. Advancement is available but is a little hard to obtain, you have to be a real go getter and proven money maker in order to – more...  do so. Wouldnt recommend to a college student because this job requires your full attention daily even when you are off the clock. – less
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ok place to work
Wireless Consultant (Former Employee), Ocala, FL –
they wanted way to much of you and got nothing in return. always changing how you get paidand always means less pay
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Good experience
Customer Service Rep (Former Employee), Nashville, TN –
Pros: 45 min lunch, bonuses
Cons: no medical
Took inbound calls, take payments, help customers with problems with there phones, reset phone, changed numbers
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great job
Customer Service (Former Employee), Columbus, MS –
Great experience working with this company would have still been there if they wouldnt have closed down
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Good job if you can handle constant stress and ever changing rules
Supervisor (Former Employee), Oklahoma City, Ok –
Good job if you can handle constant stress and ever changing rules
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A very fast pace and enjoyable place of work
Inbound/outbound technical specialist (Former Employee), Lenexa, KS –
Pros: eployee appreciation days
Cons: the surveys from the customers
A typical day at the job would be comming in handeling customers bills,phone problems,overage charges a little bit of everything.
There is a great deal of information you have to learn and know about phones so i got a broad knowledge of phones now.
Management was great that never overlooked anyone if you did a good job you would get rewarded for it, – more...  and you felt good coming to work knowing it was like a big friendly community.
The other employees were really helpful and very knowledgable about the job and there positon so you were never along if you need some help they would be right there to help you with a problem you had.
The difficult part of the job was not being able to find a solution and figuring out where you would need to transfer them they have alot of different departments that you can transfer a customer and you would not want to send them to the wrong because you would not want a bad review.
The eenjoyable parts about the job was just friendly atmosphere and the different types of functions they had for there employees. – less
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Phenomenal Company
Logistics Specialist (Former Employee), White Plains, NY –
I loved working for Sprint. The pay was excellent, my manager was very versed in logistics and taught me a lot about the industry.
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Fun and productive sales floor
Sales Consultant (Former Employee), Melbourne, FL –
A typical day at work would be to get the sales floor ready and prepared for the customers . I've learned a lot there and love the sale floor .Management was awesome . I wouldn't say there was a hard part about the job at all. I most enjoyable part of the job is knowing that the customer is happy with the product they bought and the are comfortable – more...  with the product also . – less
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Good when I was there
Sr Customer Service Rep/ Finance administrator (Former Employee), Cherry Hill, NJ –
Pros: got money if you sold anything
Cons: mangers are lazy and liked to take credit
Good company to work for BACK when i was there, work hard and get rewarded was the game, sell sell sell
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A very good place to work
Technical Consultant (Former Employee), Caguas, PR –
Repair phone customers
Inventory control
Customer service
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great benifits
Technical support representative Tier II (Current Employee), Las Vegas Nv –
I enjoy working with such an empowered company. My issues were with poor management skills.
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About Sprint

Sprint is a global integrated communications provider serving more than 26 million customers in over 100 countries. With more – Read more