Demanding work in a top-notch team
Senior Analyst, Customer Support (Current Employee) – Minneapolis, MN – April 10, 2016
SPS Commerce is generally a good place to work.
The company culture is mostly young with highly-driven employees. Employees receive fairly competitive pay and benefits with occasional parties and team building activities as an added bonus.
Overall the management is excellent, as they communicate the long-term company vision, set clear expectations, and are often open to feedback from employees. Able to provide direction without micro managing.
Working here can be quite stressful, especially near the holiday season. Customers are often demanding (they have deadlines that they must hit), but are usually willing to coordinate with analysts to set reasonable expectations. Analysts are expected to "wear many hats," which can be overwhelming at times but also promotes professional growth and allows employees to carve out unique areas of expertise.
Coordination between departments is sometimes choppy, and can occasionally feel like a game of hot potato; however, this has improved significantly in the past year. Employees who are willing to go the extra mile can usually overcome red tape and promote cross-departmental collaboration to complete difficult tasks.
This is a good place to work for those who can multitask, learn quickly, and separate their work from their personal lives.
Young culture, good management
Demanding work, occasional "red tape"