Draining and Frustrating Workplace
Customer Representative (Former Employee) – San Francisco, CA – February 15, 2016
Three week training on products, hardware, troubleshooting, credit card processing, and company history. Then a few sporadic online training. Daily notifications and alerts of "all hands on deck" to say please work as fast as possible and avoid creating internal tickets and emails to focus on phone calls. Very difficult to get answers to questions from managers and other team members.
short brakes, very demanding, little communication between departments