Little to no opportunities for advancement in behavioral health
Psychiatric Therapist (Current Employee) – Saint Louis, MO – August 9, 2016
Behavioral Health technicians, Psychiatric Therapists, are paid little in relation to the amount of responsibility that is expected. There is little pay incentive and no chance of promotion. Also when there is a patient escalated event where a staff member gets hurt, there is little support of said staff member. Staff is very aware that this company's only focus is making money not staff safety. Also cafeteria food is poor but still priced like it is excellent.
Productive and fun place to work. Very Diverse and friendly people
Registered Medical Assistant (Former Employee) – St. Louis, MO – July 25, 2016
Office usually pretty busy and fast paced. Doctors are really friendly and patient focused. Co-workers really make the time at work pass by with the constant fun and activities. The hardest part would of the job would be staying on time with all the patients and making sure everything is done by the end of the day. The most enjoyable part is making a difference and seeing the smiles on patients faces when leaving the facility.
Friendly staff, random snacks from managment, office games
Nice place to work but not really accommodating for a young family
inter hospital float nurse (Former Employee) – St. Louis, MO – July 23, 2016
I love to work as a float nurse in different floors. It expanded my nursing experience in different departments.
The management were very distant from staff as this is a very big organization. They are not even located in the hospital sites. Their absence is felt so much that you know it when you need them. I never met the CEO for the time I was there, saw the chief nursing officer only once. Co-workers are great to work with as we were a team and helped each other. Hardest part is that compensation and care for the staff were very poor.
Most enjoyable is that staff always have each others back as a team.
Pre registration (Former Employee) – St. Louis, MO – July 15, 2016
The pay was pretty good but their management sucks.. They don't even know the policies or how to find them.. The management can't do the job they are managing or answer questions about it. They play favoritism and do not care about their employees.
Good place to work, horrible management for my department
Patient Account Representative (Current Employee) – Madison, WI – July 13, 2016
Well I've been working with this company for about 7 months. It's a great place to work. I love working with the patients, I love the staff but management in my department is HORRIBLE! It's the worst management I've ever had to deal with. Managers talk about employees, we've overheard them talk about us in a very bad way. They are disrespectful & talk to you however they please & they expect you to be nice in return. Maybe if management in my department was to get better, it would be a great place to work & the turn over rate wouldn't be so high.
Great place to work, good hours. 1 weekend a month expected to work.
Anonymous (Former Employee) – Lake Saint Louis, MO – June 1, 2016
Very heavy workload with hardly any time for breaks Management was very unprofessional with staff PTO was great Because of the management, the employees did not get along Constantly out to get each other with no attempt at teamwork I felt like the focus was on quantity, not quality It was more important to be fast than safe, but they acted as if they cared about safety You were told that you had to participate in the Press Gainey Surveys to give them a good rating. If you did not think they were spectacular, they tried to sway your opinion and tell you to pick strongly agree when you did not agree. You were always coached before a survey. Almost everyone was unhappy even if they did not indicate it on the survey, because they felt like the survey was not actually confidential, and that if they were honest, there may be retaliation from management. I found out later that the survey was optional. Employees future employment was threatened if someone tried to leave the company, saying that they would be able to make it so that they would not be able to find another job
You did not have time to talk to patients Emails from management were very distasteful The departments were disorganized You were berated when you tried to do the best you could They hardly ever stood up for their employees if there was a complaint from another department. It was always your fault. They always wanted you to change your whole life around to fit their needs when somebody quit or got fired, asking you to work your all of your days off. If you said no, you were made to feel guilty andmore... it showed up on the evaluation as inflexible. Some people worked 14 days straight, or double shifts on a regular basis because they were afraid to say no. Everybody was always mentally and physically exhausted and complaining about their jobless
Patient Service Representative (Former Employee) – Madison, WI – May 23, 2016
Management and Corporate are not professional at all. After a scheduling mishap on MANAGEMENTS part i was told that id be fired by one of the staff. THEN after contacting corporate 4 different times i was still given the run around because nobody contacted me to either tell me i was still employed or terminated. That was March 1st 2016 and its almost June. Oh an the other day i received insurance cards for vision and dental coverage from them. Management is very lazy and unprofessional. And at this point i dont even want the job back but i do however want aknowledgement of what staff and management are not doing there and i will be the voice for the people. I loved my job and I was good at it. But they still treated me wrong and the rest of the staff too. I witnessed ALOT of bad things while there. I miss my coworkers and patients also.
Patients and other Patient Reps i worked with
Corporate not very reliable and the management wasnt very professional
SSM has taught me a life time of skills. They strive to make employees happy and retainable.
Quality Review Specialist (Current Employee) – St. Louis, MO – April 26, 2016
Company believes in accuracy and education. We have our own education department. New hires get training and will comment on how nice that we have training. The hardest part of the job is the drive to work and the most fun is enjoying our activities that the "Fun" committee initiates.
Pharmacy Technician (Former Employee) – Bridgeton, MO – April 25, 2016
DePaul it's self is a nice hospital. However the director and team leader of pharmacy are running it to the ground. Work conditions are terrible. They require way too much of their employees yet they do not offer us the tools we need to do the work correctly and safely. However the employees are great in all departments. They're they only reason I stayed as long as I did
RN Staff Nurse (Former Employee) – Oklahoma City, OK – April 16, 2016
Health Insurance in Oklahoma was fabulous. Great pay for RN's but not tech's. Co-workers were great to work with. Upper management keeps a watchful eye out for trouble makers or employees with a negative attitude. If you get targeted "that way" by upper management you would soon be fired. I worked here ten years. Watch your P's and Q's and all will be fine. Never be late. Never gossip. Don't complaint about your job or management. If you can do all these things, you can work at SSM Oklahoma with no problems. I only left because my husband accepted a job out of state.
Administrative Assistant/Receptionist (Current Employee) – Madison, WI – April 11, 2016
The move to corporitization, especially within the hr functions, was ill-conceived and managed. There was no plan and MANY things fell thru the cracks. Corporate is very far removed from the floor and makes decisions based on what they think NOT any empirical data.
C suite does not care what the employees want, despite the employees have repeatedly told them year after year after year in the engagement surveys. C suite always chalks it up to the ee's not understanding the question or not understanding the efforts they say they have put forth to address the survey. C suite does not seem to understand that if ee's are misunderstanding what has been down to address issues, maybe, just maybe, they are not focusing on the right things. C-suite is never wrong and that's a problem.
RN ICU (Current Employee) – St. Louis, MO – April 4, 2016
Worse staffing at any hospital in STL. Nursing is so amazingly understaffed, overworked and responsible for some very sick, highly involved patients. However the staff is GOOD, knowledgeable, and team oriented. The pay for RNS is the best in STL, benefits tho are not great.
3rd Party follow up/Denial auditor (Current Employee) – St. Louis, MO – March 9, 2016
SSM Health has great values although some departments need better training in regards to management interpersonal skills and overall training method. I believe SSM Health is rising to the top but in order to keep rising some things need to be reviewed, confronted and changed immediately .