A typical day consists of answering phones, scheduling patients, verifying insurance, entering patient data, balance daily charges, collecting copays.
I have learned a lot regarding insurance benefits. How insurance works and about the billing process.
The hardest part of my job is things change every day. Keeping up on emails and all the changes with the insurance changes makes daily tasks a lot easier.
The most enjoyable part of the job is the people I work with. My coworkers are great.