Pros: if people like slave labour, they'll love ssp
Cons: dreadful company, poor management
To anyone considering leaving their job to work for SSP.... DON'T!!!
Let down by the company on numerous occasions. When originally employed, I was informed about the 'exciting duties and responsibilities' my role would entail. However, the description and the actual role were worlds apart. We used to hit bonus and regularly get the extra 50p bonus, – more... but when this became too regular, the company decided to make the bonus unachievable. I soon became disillusioned (like most SSP employees I know!) and sought alternative employment. I was offered another position by another company and my manager offered me extra hours to persuade me to stay (hours at SSP are very irregular; 10 hour contracts), as well as more responsibilities, better shifts etc. This sounded great, so I turned down the other offer and stayed with SSP. Within a matter of weeks, I was back to the same amount of hours as before and working till gone 9pm, and then back at 5am.
Management, well, there's a subject. SSP has quite simply the most clueless, unqualified, pathetic members of management I have ever come across. Rather than leading by example, it's "do this, do that", while they sit in the office (by the way, they do mon-fri day shifts). Also, sneak in the office, and you'll soon discover that their 'work' consists mainly of checking Facebook.
Also, the quality of the products they get you to sell is atrocious. Here's one example, the cakes sold in some of their cafes. They are advertised as 'freshly baked'. Well, I can tell you now that they are baked in-house, but, they freeze them afterwards. Also, once they've decided to defrost them at some point in the coming months, they then put a 3 day shelf life on them. However, if any are left by the end of the 3 days, rather than waste them, they will either extend the use by date, or, re-freeze them!!! This typifies the company, profit first, customer and staff satisfaction is of zero importance.
I feel that I have ranted for quite a while, but it really is justified. One other point. Like I said, there used to be perks like the bonus, and the free staff meals which has now finished, but it's funny how the company was able to spend £200k (that's right!) on a national managers party this year!!! The staff at the bottom work hard, so the people up top can enjoy themselves.
I really hope that anyone that reads this thinks twice before working for Select Service Partner. – less