Small Facility with a family type atmosphere
OP Patient scheduler/OP Collections (Current Employee) – Gonzales, LA – August 8, 2013
My day starts off from the second I sit down, printing out schedules, making collection calls, verifying insurance, prep of all outpatient charts etc. I've learned so much since I've began working here, began answering phones as a PRN PBX operator to get my foot in the door and within 6 months was cross trained in multiple departments and promoted. It's a very stressful job when dealing with not only patients that need services but explainging insurance benefits and payments that are required upon registration. I do enjoy always being able to help other co-workers in areas outside of my own, and having the ability to do so, you really never know what each day holds, as everyday is nearly different-the patients you deal with, the issues that arise, and the always changing protocal for testing etc
great insurance benefits, awesome people to work with, caring facility thats always looking to improve satisfaction scores etc.
short lunches, no room for advancement, pay