St. Jude Medical is a medical device manufacturing company which
manufactures pacemakers. My job at this company was very challenging and conducted extensive, accurate data entry to update patient information on the database using SAP-Software.
Routinely operated multiple tools and systems to provide high level of efficient customer service support and answered technical questions from hospitals, nurses, physicians, sales representatives as well as referred patients to doctors and with technical procedures.
Troubleshot inquiries with all clients pertaining to various products functionality, device problems, and various health issues, as well as referred patients to doctors for major medical concern.
Very fun and enjoyable and the management very good.