A very live place to work, with an everyday applicable learning environment.
Customer Service Representative (Current Employee) – Birmingham, AL – February 5, 2015
On a typical day at work, I encounter large quantities of patients while exhibiting excellent customer service, ensuring that patients are seen promptly along with verifying patient information. I am skilled with training line staff; accomplished in fostering workplace harmony; and building productive interdepartmental relationships across all organizational levels. Other responsibilities include coding and insurance verification along with administrative tasks. Phlebotomy is done as assigned. At times the volume of incoming patients is great, however though experience, I have learned to handle these types of situations. The most enjoyable part is being able to care for patients on a one on one basis. Throughout my career, I have learned that different managers have different styles, I have learned to adapt to various management styles.
Encouragement from managers and co-workers.