LPN (Current Employee) – Indianapolis, IN – March 19, 2016
St. Vincent has changed since being merged with a corporation. It has become a different place to work for. The family and community feeling that once was the core of the workplace is no longer felt by many employees.
Interpreter (Former Employee) – 8414 naab Rd indianapolis, IN 46260 – May 21, 2016
It was a great experience, i've learned a lot. I was able to hone my medical terms and to interpret in the seven different clinics in the building: family medicine, internal medicine pediatrics, Obgyn, surgery clinic, multidisciplinary clinic and for the teaching classes in diabetes education, anticoagulant class and the nutritional class too. family enviroment feeling. I will always recommend their service and job opportunities to others.
kindness and excellent service for the patients
I just got tired of driving one hour to get there and one hour to come back home for three years.
front desk (Former Employee) – Indianapolis, IN – April 28, 2016
Poor management. No breaks. Misled about amount of work as well added jobs not in original job description. Very stressful environment. Some employees expected to do all work while others were allowed to talk and text most of the time by finance and administration. Supervisor unprofessional makes false allegations against current employees to hire friends and family members. Very surprising for a large company. Would expect more ethical treatment and better training.
stressful environment, dishonest management. very high employee turnover
Student Nurse Extern (Former Employee) – Indianapolis, IN – April 14, 2016
As previously stated, I thoroughly enjoyed working for St. Vincent. This company seems to strive to provide many resources and an excellent work environment where growth is not only encouraged, but well appreciated.
Registrar (Current Employee) – Carmel, IN – April 4, 2016
What I learned is that patient care extends beyond the physical. That their perception about their care starts at registration. That being curious and efficient can help ease patients attitude and anxiety about the procedures and or cost associated with the process. Never underestimate the value of coworkers who are dedicated to doing their job to the best of their ability. It does not mean that they have to be as quick as you are, but that you can rely on them in high stress situations
Never got a lunch break because there was no relief
Patient Transporter (Former Employee) – Birmingham, AL – November 23, 2015
A typical day at work as a transporter would start off by clocking in by thumbprint, then we would start our task once we got to our first patient, once we got the patient where they needed to go, if they didn't page us for another patient, we would call up to the desk to make sure there was not another patient to transport. With being a patient transport I improved my customer service, and I learned how to speak to patients. The most enjoyable part of my job was when I would go and speak to patients who did not have any family. I was able to be there for people who did not have anyone to be there.
Patient Financial Services Representative (Current Employee) – Carmel, IN – September 23, 2015
In a typical day I may speak with around 50 patients in regards to physicians billing. Calls range from submitting claims to insurance, telling patients why insurance didn't pay, process payments, send out bills and dispute charges. I learned alot about coding and how it can change the amount of a simple visit with your Dr. The hardest part was the brief training. It was very basic and management doesnt give reps the power to do some very simple tasks like issue refunds and etc. The most enjoyable part is being able to solve patients issues.
working for a reputable company
only a 30 minute lunch and 15 minute break consecutive, disorganization and short staffed
Administration (Current Employee) – Kokomo, IN – August 27, 2015
I worked for the Kokomo location for several years in fear of losing my job. Everyone in administration knows how incompetent they are and stick together so they have jobs. I have witnessed every wrongful thing you can imagine including unlicensed health care workers working on patients, noone gets in trouble if you are a friend of someone in administration, but if you aren't they will find a way to get rid of you. Everything is completely outdated in all practices and operating procedures they do. There is no accountability for people and no rules are followed consistently. I think the other locations within St. Vincent Health are a lot better, just not Kokomo, Indiana one. There is no fair pay scales there. That place needs shut down or taken over with an entire new leadership and management team if it wants to stay in business.
Backstabbing, Doesn't think the laws apply to them, No confidentiality, Poor Management that no other facility would ever hire
Clinical Assistant (Former Employee) – Indiana – February 26, 2015
i recently worked as a float clinical assistant in a variety of offices. I have to say the pay was good for being a CMA but the management was terrible, short staffed, unorganized, be-littling, 2-faced for a supervisor..and I told her I decided to go back to school to better myself and my future. She pretty much said it was either my job or school!! I had high hopes working for SVMG..but ended up being used and abused. No respect!
non clinical staff (Current Employee) – Indiana – February 24, 2015
Pay for non-clinical staff is abysmal. No raises, no bonuses... at least not for hourly staff. With my pay, I qualify for public assistance, but the president of my hospital makes $550,000+ per year.
There are no pay scales, at least not that are accessible to employees. I just discovered that I am making 15% less an hour than a girl who has been here a year less than me, and we do the same job. If they find out you are comparing salaries, they will fire you. They don't want anyone to know what anyone else is making, that way we can't join forces and demand equality.
Management is untrustworthy and duplicitous. They are nepotic in the way they treat their employees, with friends of supervision receiving blatant special treatment and privileges.
It's nearly impossible to get a vacation, even if you have the hours banked, because they run such a low staffing level that they don't have coverage for you. Yet... management can take off whenever they feel like it. There is a big problem with employee turnover rates. As soon as people find something better (doesn't take a lot) they leave.
They will throw you under the bus in a heartbeat to keep a patient satisfied. The theme of working here is CYA. Document everything you do, because it WILL be used against you in the future, I guarantee it. Patients should be kept happy, but there also should be SOME level of loyalty to your employees, and there simply is not within this organization. They don't care how good of a job you do.
This isn't the worst job I've ever had but it's certainly not the best. I do believe it is the most unfairmore... and unequal place I have ever worked.less
Great place for me to grow, provide service, and interact with the top executives across the company.
Executive Director of Operations (Former Employee) – Indianapolis, IN – January 12, 2015
WHAT I DO: • Trusted thought partner and advisor to senior leadership • Resolve conflict within any organization including external vendors and contractors • Provide clear and accurate special results reporting • Skilled at identifying profit improvement across all levels of an organization • Special talent in simplifying complex issues for clear executable action steps and plans
HOW I ADD VALUE TO AN ORGANIZATION • Delivering against objectives • Identifying work environment strategies to increase productivity and employee engagement. • Implementing practical solutions and measuring the business impact. • Providing leaders with management information and analysis of trends and issues. • Communicating complex programs and issues in a clear and concise manner with solutions. • Contributing to project teams focused on organization-wide initiatives.
independent enviroment where i could work across the system to add value and solve problems.
CSR Patient Financial Services (Former Employee) – Indianapolis, IN – December 11, 2014
Take 80+ inbound calls from patient, insurance companies and physician offices to research and resolve issues. Initiate and complete 4+ medical record reviews. Worked with awesome managers to resolve escalated issues. Coworkers worked as a team to provide exemplary patient service. The hardest part of the job was not being able to keep the phone queue under 10 due to staff restrictions. The most enjoyable part of the job was that at the end of the day I know I helped at least one person have a better day.