Inside Sales / Customer Service Representative
Stampede Presentation Products - Amherst, NY

This job posting is no longer available on Indeed. Find similar jobs: Inside Sales jobs - Stampede Presentation Products jobs

We are looking for a driven individual to join our team as a full time Inside Sales/Customer Service Representative. The ideal candidate will be self-motivated, reliable, interested in achieving and exceeding goals, and eager to learn. Applicant must possess strong communication skills - both oral and written, enjoy providing customers with exceptional service, have the ability to multitask and perform well under pressure.

Specific Duties and Responsibilities – Inbound Customer Care:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot product problems
  • Work with confidential customer information
  • Problem solve to help customers resolve issues on first call
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager

Specific Duties and Responsibilities – Outbound Sales:

  • Place a high volume of outbound calls on a daily basis
  • Effectively and persuasively communicate promotional opportunities
  • Develop and maintain positive customer relationships
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager

Experience/Requirements:

  • Proven successful track record in inside telephone sales or customer care role
  • Self-motivated with a high level of self-discipline
  • Business to business experience a plus
  • Results oriented and self-motivated
  • Proficient in Microsoft Office applications

Indeed - 30+ days ago - save job - block
Recommended Jobs
Inside Sales Representative
Hearst Media Services - Amherst, NY
Hearst Media Services - 17 days ago

Manager, Customer Service
Waste Management - Williamsville, NY
Waste Management - 4 days ago

Retail Customer Service Associate
FedEx Office - Williamsville, NY
FedEx Office - 3 days ago