Pleasent job with lots of customer service.
Pros: exercise and freedom
Cons: lack of benifets/pay.. unable to accept tips.
Begin day with grabbing a radio and jumping right into customer service. controlling Taxis and scheduled pick ups to maintain a safe free flowing environment at PDX.
I have learned computer skills along with customer service.
As a ground transportation agent, it is my duty to manage all taxis, shuttles and private town car pick ups.
Making sure all coworkers take proper breaks on time while rotating positions on the commercial roadway is part of managing my fellow workers while maintaining the information booth.
regulating and citing drivers when they get out of line or refuse to cooperate with the rules. being short staffed and running customer service at PDX alone can get very overwhelming but manageable.
Hanging out with customers and celebrities from all over the world is the best part of the job.