Customer Account Manager / Inside Sales (Former Employee) – St. Louis, MO – September 13, 2017
I began in 1988 as a Honeywell employee doing administrative duties. Promoted to installation department and did various duties which included project management. Then promoted to Customer Account Manager and Residential Sales. Over my 28 years I had various duties and could assist in any department. Honeywell was later sold to Stanley.
Over 15 years our staff was reduced from over 100 employees to less than 10.
Cash Applications Specialist (Former Employee) – Indianapolis, IN – July 5, 2017
Enjoyed working at Stanley. Learned more about working together as a team. Had a great supervisor who was great and not impartial. There was nothing difficult about the position. The most enjoyable part of the job was working with applying funds to customer's accounts and assisting others with their duties.
District Field Service Coordinator, GA (Former Employee) – Tucker, GA – October 29, 2014
Recently I managed and coordinated a team of technicians and subcontractors who service over 9,000 accounts including those of several high profiles, Fortune 100 clients. My work involved tracking project status, delivery of updates to key personnel, monitoring timelines and inventory levels and the timely processing of PO’s and invoices. I maintained my track record of outperforming sales targets by staying focused on the customer, ensuring deadlines were met, minimized budget overrun and maintained high levels of job accuracy. I was also responsible for inventory tracking, ordering and quarterly counting / reporting accuracy of inventory to match records in our system.
The hardest part of my job was getting parts that needed to be be in yesterday that were out of stick or on back order, so it set us back on completing the service request.
The most enjoyable part of my job was the relaxed environment at the office and with my co-workers. We could take the time to tell a joke and laugh a little, ask each other for help and still get our jobs done by the end of the day.
National Account Collections Analyst (Current Employee) – Naperville, IL – December 20, 2013
A typical day is arrive at 8am leave at 4:30. I am the first point of contact for my customers. I have learned to make several business relationships with my customers. I love the co-workers I work with we are like a family.