Inbound Sales
SP Data/Stanley Staffing - Cleveland, OH

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Inbound Call Center Sales Now hiring 100+ agents!!!!!!!
Base + Commission!!!!! No Cold Calls!!!!

About the job:

  • Taking inbound calls from new and existing customers regarding their products services
  • Handling customer issues and questions and selling products.

Selling products to new customers and up selling or adding new products to existing customers

  • Processing new service orders from start to finish
  • Documenting all calls
  • Transferring calls to other call centers or departments if the customer requires additional information or assistance
  • Handling 50-80 calls per day
  • Meeting daily, weekly, and monthly personal and team quotas and goals

Requirements:

  • Minimum of two plus years of proven sales experience
  • Business to business sales experience a plus
  • Must have consultative sales experience preferably in the telecommunications industry
  • Must be self motivated and have the ability to meet daily quotas and goals
  • Must have prior call center experience
  • Strong technical skills and technically savvy
  • Strong customer service and communication skills
  • Must type 25 wpm
  • Strong listening and problem solving skills
  • Must be able to pass a criminal background check, drug screen, employment and education verification

Training:

  • Three weeks of in classroom training
  • Heavy training on CRM and client data base and phone system
  • Role Playing
  • Last week of training will be shadowing with experienced representatives

Hours:

  • Must be able to handle very flexible schedule, nights and weekends required. Must be flexible to work between 9:00am-11:00pm, Monday through Friday and Saturday hours are between 9:00am-5:00pm.
  • Must be completely flexible to the schedule requirements, no exceptions

Salary:

  • Base salary is $20,000.00 / Year
  • Top performers are earning commission of $900-$1600 dollars every two weeks.. If exceeding expectation this can mean another $2000-$2500 per month. Total compensation for top performers is $45,000-$60,000K per year.
  • instant “spiff” opportunities-gift cards and other incentives
  • Monthly rewards and recognition programs, trips, monthly themes

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