Carpet cleaning technician (Former Employee) – Chantilly, VA – April 26, 2012
Make sure equipment is in good working condition. Talk to customer and find out what there needs are. Give tips on how to keep carpet and furniture clean. Suggest what products work best and make sure customer is happy after every job. When you really know your job it makes things alot easier. Co-workers are good. Cleaning van at end of day. Knowing the customer was satisfied with your work.
Customer Services Rep (Former Employee) – Oklahoma City, OK – August 23, 2015
The day there in the life of Stanley Steemer was a good day. I would go in a first do the accounts payable and receivable. Then go through all the daily invoices and put them in the system, and any notes they had on them place those in as well. I also did payroll and new hire training. Helped with new hire paper work. Also what type of payment method was use. It was also a position were i was able to show my sales skills. I was really good friends with the management and co-workers. The hardest part of the job to me was that I could not move up in the company unless I transferred to another state/
The benifits, and the place was a great place to be, the hours were awsome
The work you learned at the job and did you did not get credit for for your future
Assistant Crew Chief (Former Employee) – Fort Wayne, IN – July 12, 2015
worst working conditions ive ever dealt with. inmates dont deserve to be put through the conditions set forth by this company. coworkers and management treat you like second class employees then wonder why you dont care about doing a good job
Assistant Salesman (Former Employee) – Golden, CO – June 21, 2015
Good company and you are able to move up fast if you are willing. the work isn't to hard, but there are nights that you will stay out pretty late. The management is pretty cool and there is gym in the shop.
A typical work day consisted of these duties • To assist the Crew Chief in all duties necessary to provide quality carpet and upholstery cleaning; or tile and grout cleaning. • Set up the van at the job site using the proper set-up procedures. • Productively and safely move furniture to prepare the home for cleaning. • Assist in cleaning when Crew Chief is performing other job responsibilities. • Apply protection and deodorizers; or agents and color seal to carpet and furniture or tile and grout. • Wipe all baseboards. • Finish out carpeting (rake) after cleaning and other services. • Account for and return all cleaning tools and cleaning agents, hoses, chemicals, etc. to the truck before departure from the customer’s home. • Clean vehicle at end of each day. • Proper inventory of blocks, pads, spotting agents and retail items on truck. Attended company training courses on how to effectively inform customers about and sell retail items. Met company training requirements in upholding all company safety policies. Hands on training on Assisting in backing of van using proper backing procedure. I was educated on Upholding all company policies and procedures. My co-workers were team players being able to depend on each other to continually meet deadlines and handle a variety of customers in a positive manner. The hardest part of the job was moving a piece of furniture and the customers personal items fell out. It was hard to have to accidently invade some ones privacy when you are being professional. The most enjoyable part of this job was witnessing the customer satisfaction whenmore... the job performed was performed above and beyond the companies standard. This allow more customers and employee interaction and customer clientele.less
Customer Service Representative (CSR) (Former Employee) – North Olmstead, OH – February 3, 2014
I would come in the mornings and put in the payments from the previous day and balance the books. Then the company would open and I'd start taking customer phone calls and answering questions about our services and tried to sell our services to customers. I entered their information into our data base and scheduled appointments for them. I handled dispatch with our technicians and took their credit card payments over the phone. The job was very sale based and you were penalized if you didn't meet a certain quota for each job type that we offered. I was promised a certain position when I was hired and it was never given to me or I would not have taken the job. I loved my co-workers and we got a long great. The technicians were really nice too and it was a fun work environment.