Assistant Technician (Former Employee) – Delmar, DE – February 25, 2017
Long days and hours. Work six days a week. Not sure how they come up with the pay scale. Can be a fun environment depending on the people. Hard to schedule any activities out of work dr appt etc due to the erratic work schedule
Lead Technician (Current Employee) – Oklahoma City, OK – January 26, 2017
There is no typical day of work at Stanley Steemer the hours vary and even though you are essentially doing the same thing over and over again the customers offer a wild card aspect. I learned excellent customer service techniques and had the opportunity to meet new people every day. The most enjoyable part of job was the employees and being able to relate through job experiences. We built a team and depended on each other. The hardest part of job is the unpredictable hours and ability to balance a home life.
Customer Service Representative (Former Employee) – Dublin, OH – February 1, 2017
We moved to a new area in the building for customer service while I was there and everything changed. The people who had sat next beside each other and helped each other for years where now scattered. Some people even had schedule changes and sales dropped all around. They use to allow us to have little snacks and drinks at our desk that was also no more. Almost a complete 180 from what everyone was use to all at once. They thought that a change of scenery and new computers was going to boost sales, instead it hurt them completely because there was nothing wrong with the old equipment it still looked and worked almost brand new.
I enjoyed working here. I love to talk to people on the phone and help people. I enjoyed learning new things everyday with this job. I learned a lot about how the carpet cleaning actually works and the different services that the company provides. Management was always kind and upfront with me which I like. The hardest part was probably having to do some cold calls to help drum up some business which is fine but I do better when people call me and have a way that I can help them.
Operations Supervisor (Current Employee) – Madison, WI – January 15, 2017
Great benefits and pay, but sometimes the work can interfere with your other life goals depending on what part of the company you are in. I'm in management and i'm overall fairly happy with my schedule, but am on call which can be a bit disruptive to my activities outside of work. As a cleaning technician, the hours can fluctuate greatly between Monday through Saturday. As long as you are prepared to work those hours, I've seen many people make between $30,000 - $50,000+ without a college degree.
Lead Technician (Former Employee) – Wilkes-Barre, PA – January 13, 2017
Options here are limitless and the chance for advancement is up to u. To make somebody's day like I did at Stanley steemer there's a feeling you get from being that person that is just awesome. They also take care of they're employees as long as you are doing your job. And did I mention it has new management which has made a complete turn around these guys know what they're doing and will help you with anything.
career advancement, 401k, feeling of actually doing good for someone, teamwork.
long hours, some moody customers, on call 24 hrs, and slows down a lot in winter.
maintenance (Former Employee) – Allentown, PA – January 30, 2017
I started out as a cleaner going to ppl houses and cleaning the carpets and furniture as per customers request. After awhile of being there I got promoted to mechanic. My responsibilities then were to make sure the trucks cleaning engine was running smoothly and repair anything if needed. I also worked on the tools of the vehicles making sure there wasn't anything preventing them from working properly. On Fridays and Saturdays I was in the office handling the trucks routes, handling customer calls, and closing up the office. Closing up was making sure all the trucks were back and all the cash, checks, and credit card payments were accounted for and verified.
Cleaning Technician (Crew Chief) (Former Employee) – Ontario, CA, Oklahoma City, OK – January 4, 2017
Overall it's not a bad place to work, but with this job there isn't a stop time. The days are very unpredictable and almost everyday is a very long day. Makes it difficult to make plans. Is a tough job to have if you have a family to go home to everyday. However, you can make good money here if you put in the effort.
Meet lots of people, keeps you fit, potential for good money
Fun work place, love dealing with custmers. And alot of sales
Carpet Cleaning Technician (Current Employee) – Broken Arrow, OK – December 28, 2016
If you want to raise you have to go out there and get it I been workin for Stanley Steemer for 3 years. The first year was really tough because I had to understand no one feed my family but me. I had to work it in break ice with a lot of customers learn how to sale I mean I thought I knew it because I've manage restaurants clothing stores Etc. And dealt with people but sales was difficult things to do my first year at Stanley Steemer the most important thing that I've learned from working Stanley Steemer is believing in the product educating the customers educating the customer is the most important thing if you want to close a deal that's any line of work educate yourself on the product it speak for itself.
service technician (Current Employee) – Bowie, MD – January 2, 2017
With this company there are two different types of employment one is at a corporate office the other is franchised. with corporate you have better benefits and room to move up within the company.
At franchised locations Who ever owns that franchise has the power to determine Employee pay, benefits and etc.. Their are slow seasons and busy seasons with this line of work busy season is when you make the most money but will work really late it starts close to the summer until after Christmas. Once Christmas is over there is barely any work you'll most likely do one job and go home. This happens at both franchised and corporate offices.
There are good times and bad times with this company but Like i said it's not for everyone.
Cleaning Technician (Current Employee) – Brooklyn, NY – January 22, 2017
Not family oriented meaning they dont care how long you work or if you have a family emergency. They work you from 7am until whenever, commission based and its 10% of the total job. alot of time gets wasted driving all over. slow seasons equals no money.
it was a job that required you to be clocked in at 7pm and work till all the jobs were done, never knew how many jobs you had how much money you'd be making that day or when you'd be off. but i learned you make the best of it work your hardest and it'll pay off, i loved everyone i worked with it made working fun. it was a labor job so you were always doing something.
Carpet Cleaning Technician (Current Employee) – West Virginia – November 21, 2016
We had a first time manager that didn't know what she was doing. Not only that but she started picking favorites and promoting people she liked instead of people who actually worked for a promotion. You get paid commission which means you don't get paid for driving even if you have to go 2 hours away. Very inconsistent work and pay. You can work 60 hours one week and only make $400 and you can work 20 hours next week and make $600. You never know when you are going home because you have no ending time. Each office is different, just because the office I worked at is bad doesn't mean they all are. I know of employees in another branch that make on average $1,000 a week because they have good management.
You have a partner, not in an office all day, weekly pay
Inconsistent hours and pay, expensive medical, long drives
It's a great place to work. Anybody with a positive attitude and a good work ethic can definitely succeed here. There's plenty of opportunity to make money as long as you're willing to apply yourself. Some days you may have a long work hours but it's worth it in the end.
Good place to work as long as the job inflow is steady
Cleaning Technician (Current Employee) – Huntsville, AL – January 12, 2017
Pays well as long as they put you on decent jobs. If you show that you are a poor worker you will make less because you will get lower bidding jobs. When the slow season hits there is virtually no work available.
Business Manager (Current Employee) – Carmel, IN – October 19, 2016
A normal day of works for me consists of completing any open estimates in our system and marketing our services to businesses. I travel around central Indiana on a daily basis meeting with people who are interested in using our services. I also help manage 80+ employees and i have 4 employees i directly guide each day. I do my best to lead by example and to communicate with my employees on a daily basis to make sure they are doing okay and that they are happy with the work environment. The hardest part of my job is being the only one responsible for marketing the commercial side of the business. The company does not advertise for this, therefore, it can be stressful when revenue is down. I enjoy the amount of freedom i have in this position.
Cleaning Technician (Former Employee) – San Juan Capistrano, CA – February 21, 2017
I enjoyed the job, it was tough but rewarding. I only left because work got slow and I ended up going a few weeks without work at the end (as did half our office). Shortly after I left the location was shut down and combined with the Anaheim location.
Great company! Good benefits. A typical day at work! Barbecues, co workers, some professional, most are not!
Technician (Current Employee) – Phoenix, AZ – December 24, 2016
Great company and great benefits! Make you feel comfortable. You are pretty much on your own! Looking for a more reliable company! No more favorites! Be your own boss, and make you and your company money!
Cleaning Technician & helper to led person (Current Employee) – Northglenn, CO – October 5, 2016
The work is physically demanding, but not emotionally stressful. You get to meet some really nice people, the work is different every day, and you are not limited to one place day after day. I haven't worked here very long but so far I am satisfied with the work, the people, and the pay. The employer furnishes 3 sets of full, new uniform, sweat shirt and shoes.
Assistant to the Chief (Former Employee) – Wichita, KS – September 24, 2016
I feel that I worked my hardest at Stanley Steemer and was paid reasonably. I made 11% commission or $9/hr, whichever was more, so the implication was that hard work would be rewarded. However, assignments were manipulated so that if you were close to earning commission, you'd be sent to redo a disappointed customer's house or do some work around the garage or clean the vans, thereby not earning any commission and getting stuck with the wage rate instead. A supervisor kept a $10 tip meant for me on at least, hopefully just, one occasion. I was often scheduled to work and not needed after all; I found these experiences disappointing at first but like a relief towards the end of my time there.