Staples, Inc.
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Management
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197 reviews

Staples, Inc. Employer Reviews

Compensation/Benefits
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Techs: Highly undervalued and overextended
Head Technician (Former Employee), North Babylon, NY –
My store was (and most others are) minimally staffed, so all employees are expected to float around departments as business dictates or to cover breaks. This is especially inconvenient for the techs who have a special skillset and have many more responsibilities. Many times as a tech I found myself having to repair PCs as well as ring up customers and – more...  help customers on the sales floor. – less
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It is an ok place for college kids to work...but a college grad can do so much better!
Copy and Print Professional (Former Employee), Grand Rapids, MI –
Pros: you get heads up on sales.
Cons: too many to list
The pay scale is worthless. Your pay raises are based on an evaluation that no-one was given the top score of 4 BECAUSE no one is perfect!!!!!!!! While I shouldn't complain as I apparently received some of the highest scores, over five years of service I collectively received, $1.25 in pay raises.
The hours are sporadic...you either get so few hours – more...  of work you need to find a second job or the department is so understaffed and unorganized you run yourself ragged stocking shelves, helping customers or covering for someone else on break.
When the store closes at 9 pm. you might still be standing at the front desk answering questions about new products, new sales events etc. to an assistant manager that has been sitting on his/her behind in his/her office most of the day.
I learned that there are some retail stores that are so focused on closing out the competition that the individual associate's well being really doesn't matter. – less
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Produtive and fast pace environment
Breakpack Picker/Packer (Current Employee), Coppell, TX –
Utilize rf and pick to light wrist scanner. Ensure warehouse guidelines are met to provide accuracy and product fulfillment to customers.
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Decent place to work, needs improvement
Easy Tech Solutions Advisor (Former Employee), Sterling, VA –
I learned a lot while working at Staples. I had worked in an electronics retail environment before so the transition was not too difficult. But, I learned something new every day. Management was disorganized which led to various scheduling issues.
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Good Values and Great atmosphere
Easy Resident Technician (Current Employee), San Antonio, texas –
Pros: great experince, and oppertunutties
Cons: poor pay
One main thing I really loved about my job at staples was the core values we had for our customers. Being able to make customer feel the way we would want to be treated anywhere they would go.
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Fantastic company to work for
General Manager (Former Employee), New York, NY –
Great leadership
Great product
Great people
Great company to work for and with
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Productive and Busy workplace
Cashier (Former Employee), Inglewood, CA –
Pros: free lunches when we had events
Cons: short breaks
Over all this being my first real job I enjoyed being there and experiencing fun. It was a pretty easy task. A typical day will start out with me typing in the awards cards until a customer shows up in line then I will immediately stop what I am doing and proceed to taking care of the customer. I learned how to work the register, restock shelves, find – more...  items when I dont know exactly where they go. Managers were awesome if I needed to ask a question or a helping hand they offered that option. My co-workers were just as friendly we would help each other to work faster or if a co-worker didn 't understand anything. The hardest part of my job well there wasn't any hard parts because with a little help and guidance I was able to complete any task asked. The most enjoyable part of the job was getting to see all of my old teachers from elementary school all the way up to high school. – less
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Its much less than i expected but i appreciate the job and the fact that it does pay my bills
Cashier (Current Employee), Bellflower, CA –
My days spent at Staples are usually boring simply because im alot more on the go than my position allows me to be, nothing personally against the company i just like to do more and interact more with people.
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Had great associates
Copy Centre Supervisor (Former Employee), Toronto, ON –
I was dedicated to my customers and my associates who were working for me.
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Wonderful Work Environment
Easy-Tech Associate (Current Employee), Wisconsin Rapids, WI –
Really amazing place to work. It being a small store is really nice. You get to know the customers when you are working with them.
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Enjoyable workplace
Customer Service Representative/Cashier (Former Employee), Brandon, MB –
Learned skills such as problem solving, money handling, customer service and time management. The most enjoyable part of the job was being able to interact with a good group of co-workers.
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Nice place to work
SECURITY GUARD (Former Employee), Montgomery, NY –
This was a pleasent place to work. Thier was a team atmospere in the building and everyone seemed to get along good.
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Typical Corporation
Easy tech (Former Employee), crossville, tn –
Cons: lucky to get breaks, paid minimum wage for being worked like an horse
While the company does try their best, there are bad apples in the group and they seem to not be able to leave the corporation. Decent company to work for, though. Do NOT try to work for this place and attend college full time at the same time unless you wish to have it come back to haunt you.
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Good place to work and good culture
Warehouse Senior Supervisor (Former Employee), Rialto, CA –
Pros: co-workers and opportunities
Cons: paperwork, paperwork and more paperwork.
Typical days were 13+ hours, four days a week. I was able to grow my management skills and how to lead other supervisors. The management was good to work for and good at helping you to be successful and to be able to succeed. The group of supervisors I worked with was the best part of the job and helped to make the days more enjoyable. The most difficult – more...  part of the job was the amount of paperwork that was required daily, weekly on each employee and having to complete all of this by the end of the shift. The most enjoyable part of the environment was my co-workers and the opportunities that were given to me. – less
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Fun workplace
Sales Associate (Former Employee), Port Chester, NY –
Pros: doing what i love to do!
Cons: not enough hours & low pay
I am very technology savvy so working with electronics was right up my ally! My co-workers and managers were very easy to get along with, it was a very laid-back environment and we were all doing what we loved to do. I managed stock, handled returns & damages. Helped customers find which laptop/camera/phone/printer/calculator/scanner was the right one – more...  for them. I am very knowledgable about these things so it was easy for me to accomodate to my customers needs. I helped parents shop for the new school year, and did copies & faxes in the print service center. – less
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Managers were great
Sales Associate (Former Employee), Tewksbury, MA –
Pros: great management
Cons: low pay, short breaks
I definitely could not make a living for myself working here. It takes to long to move up here.
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staples
Assist clients (Current Employee), concord ca –
a typical day at work consist of faxing dealing with the public copy and print
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fun
production and QA (Former Employee), Kansas City, MO –
i love working in a fast paste. I enjoy working with my co-workers. I have to say the most thing i enjoy about working is that its my place to show what i can so.
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Staples...If you dare...
General Manager (Former Employee), Naples, FL –
Cons: horrible district and above management
Great company to work for.....depending on where you work. If you are looking to work in South Florida I would advise you not to apply for a position there. I have worked for Staples for many years. I have given my 110% everyday. That does not matter to the people above General Managers. All they care about is micromanaging you, call you on your days – more...  off, constantly public humiliate you, your character will be defamed to cover the DM's job if his/hers job is in jeapordy. Its honestly not worth the stress, and the humiliation among your peers. Now Staples as a company has alot of great things in place. I see the direction they are going and they are going to be a bigger company than what they are now. Again Stay away from South Florida. You cant use any resource such as HR, LP, or even corporate because there are so many repercautions taken on you even if you are trying to do things by the book. There is a Staples way of doing things and then there is the South Florida way of doing it. Dont know how people can get away with so much for so long. Staples has lost alot of great people. – less
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A great place to work if mangers like you.
Office Supply Associate (Former Employee), Chicago, IL –
Over all staples is a great place to work if you have the right management in your corner. I learned alot about store operations and I worked hard, but thier policies are a tad bit unfair. I was terminated because I let a family member use my discount. There policy states that only people in your house hold can use your discount. Which was never fully – more...  explained to me or some of my co-workers. – less
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About Staples, Inc.

Staples, Inc. (Staples) is an office products company. Staples, Inc. and its subsidiaries are engaged in providing a range of – Read more