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2,374 reviews

Staples Employer Reviews

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pleasant and organised working environment
Easy Tech Associate (Former Employee), Rochester, NYAugust 30, 2014
Pros: breaks, good expirance
Cons: low wage
i was a sales associate so i would sell customers technology like computers, cell phones, tablets, and printers as well as services like computer repair. the management was all ways very helpful and respectful. the co-workers always made it a very nice workday, most of which became personal friends and always helped if the managers were not available. – more... i loved being able to help customers and got to learn about fixing computers which i have always wanted to do. – less
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Last resort... Well, maybe.
Sales Associate (Former Employee), 10251 NE Cascades PKWY Portland, OR 97220August 29, 2014
Pros: team work, clean environment
Cons: management, poorly trained employees
A typical day at Staples was good at first, but after a while i resented coming to work. I took a minute to figure stuff out because I was not properly trained and my manager blamed that on me. I learned a lot about people, customer service and how to be a better retail employee. The management there was awful. When I first met him he was polite and – more... professional. After a few weeks it was easy to tell he was actually a bully and although his first impression was good, he was someone who took his bitterness out on everybody else. I asked for a day off of work and for three weeks straight I got 8 hours a week. My co-workers for the most part were awesome. Helpful, polite and understanding. One in particular was flat out rude, but there is always one in the bunch. The hardest part of the job is when the manager was in a "bad" mood because that made everyone else's job that much harder. The most enjoyable was being able to assist customers and work in a place where your co-workers made it a fun environment to work in. – less
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If you had asked me to write this two years ago...
Certified Technician (Current Employee), Port Charlotte, FLAugust 28, 2014
I loved Staples when I first started there two years ago. Unfortunately management and the corporate culture changed. They have done away with full time positions below supervisor and manager, and good luck getting one of those positions. There are people in my store who have been there for 10+ years just moving into management. This job is sale, sale, – more... sale. Forget customer satisfaction and actually doing what you were hired for, just get out there and make your numbers. – less
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Great workplace, got along with all coworkers.
Cashier/Customer Service (Former Employee), Farmington, NMAugust 28, 2014
Great experience working at Staples just under lazy management.
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A struggling market with increased expectations on the bottom line.
Operations Manager (Former Employee), Beloit, WIAugust 27, 2014
Pros: great people
Cons: poor budget forecasting by not accounting for change management involved in new projects.
People were great, making delivery deadlines on a consistent basis while overall maintaining a great attitude in an ever changing environment.
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Great
Copy and Print Center Associate (Former Employee), Hollister, CAAugust 27, 2014
Staples employees have a great work ethic and are very helpful to customers, they pride themselves in using their training daily to create the best work environment possible.
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Best Job Ever
General Manager (Former Employee), North Richland Hills, TXAugust 27, 2014
Pros: really big on education and training
Cons: laid off due to downsizing
Terrific Staff...First Retail Management Job...Great Customers...Structured Enviroment
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Great benefits and career advancement
Sales and Services Manager (Former Employee), piscataway, NJAugust 26, 2014
Pros: benefits, career advancment, recognition
Cons: no help, hard to balance work and school
fast paced environment with not a lot of help... They offer benefits for full time employees... They also recognize employees within and internally promote rather then looking for outsiders. People are usually great to work with...
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A New Opportunity
National Account Manager (Former Employee), Framingham, MAAugust 26, 2014
Time for a new opportunity using my diverse skill set. After seven years and several roles the opportunity to drive change and create profit through my experience became limited.
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not a fun place to work
Cashier (Former Employee), West Orange, NJAugust 26, 2014
Cons: paid really bad
this is a place for younger people to work , not for adult who have bills , because the pay is so bad
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Good natured place
Sales Associate (Former Employee), Provo, UTAugust 25, 2014
Pros: simple tasks
Cons: low wages, minimum hours
Staples started out good but then they cut hours and changed benefits.
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good needs to revise some of its work plans and pay more.
Sales Associate, Cashier, and Freight handler (Former Employee), Atlanta, GAAugust 25, 2014
Pros: whole foods was right next door.
Cons: did now give enough hours to support a bill based life.
good job for a teen wage wise.but great on teaching inventory counting ,freight unloading as well as sorting and restocking using item numbers to make for a well organized in store warehouse. the hardest part of the job was balancing the register with other peoples lunch breaks. My Co workers were awesome and ready to assist where it was needed an i – more... think they were a great part of the experince working there. – less
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Typical Retail Environment
MANAGER (Current Employee), 06791August 24, 2014
Staples is showing its age, and growing pains of a company trying to catch up to the modern retail environment.
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Slow paced
Customer Service/Cashier (Former Employee), Jacksonville, FLAugust 23, 2014
A very slow paced environment, this would be a great first job and would double as great customer service experience.
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customer service
Customer Service/Sales (Former Employee), Lithonia, GAAugust 23, 2014
Pros: discounts
My duties consisted of uploading and unloading the truck then separate the merchandise by departments, inventory and returns, stock merchandise, worked the sales floor and customer service.
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Very Productive
Fulfilment Center Associate (Current Employee), Orlando, FLAugust 23, 2014
It's very good warehouse environment, Productive and Cooperative.
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fun workplace
Sales associate (Former Employee), Queens, NYAugust 22, 2014
a typical day at work is helping costumers to find there needs.
management they were nice and like to have fun in the workplace.
the co-workers are nice and you have fun with then and finish the task
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Corporate and cold
COPY & PRINT CENTER EXPERT AND KEYHOLDER (Former Employee), Boulder, COAugust 22, 2014
Pros: college education reimbursement plan after 1 year
Cons: management
Management only cares about sales, not their associates. my experience was that if you don't hit your numbers, you are slowly driven out by having your schedule cut back so that you are forced to find something else to survive.

Was paid $4/hr less than the male supervisor that was in my position before me. They hired cashiers with no work experience – more... whatsoever at a higher rate than I was making as a department lead after 4 years with the company. – less
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Corporate and cold
COPY & PRINT CENTER EXPERT AND KEYHOLDER (Former Employee), Boulder, COAugust 22, 2014
Cons: management
Management cares about sales numbers. My experience was that if you do not reach those numbers they aren't interested in you and will slowly drive you out by decreasing your hours.

Pay is inadequate at best and unfair at worst.
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Great time working for retail powerhouse.
Various Positions (Former Employee), Bronx, NYAugust 21, 2014
7 years of hardcore retail experience. From entry level merchandiser to Customer Service Lead/front end management, I performed it all and very well. Dealing with the customer face to face. So long as standards were followed, the business ran smoothly. Staples has done the research to keep the company on top.

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About Staples

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