Good job to start my IT career
Mobility and Technology Associate (Current Employee) – New Bern, NC – February 16, 2016
Little to no advance opportunities. Not suitable with my education and experience. Good job to start my IT career. Retail is not my specialty; therefore, I seek employment other than retail to further enhance my knowledge and experience. Hardest part of job is making the sale and especially selling the services that Staples offers. The most enjoyable part of the job is troubleshooting, diagnosing, and repairing personal computers. This part of the job is often not a priority and management minimizes the requirement to get services completed within a reasonable time as defined by customers. In other words, management question why services are not completed on time; however, tasks assigned by management typically do not include service completion. Priority of tasks are not beneficial to the customers. Most, if not all, of my co-workers are not college graduates and do not have extensive knowledge about technology. As a result, I am often responsible for training these co-workers which reduces productivity. I am equal to them in every category (pay, benefits, supervisory) except working hours, knowledge, and experience. The last two, I exceed the expectations of Staples and my co-workers. Honestly, I have not learned anything while working at Staples; however, I have taught a lot. There seems to be no concern with work attendance. I have been called in to work for a no show multiple times since I began working at Staples in September 2015. No consequences for absences or tardiness.
pay check, customer relationships
short breaks, micro management, no growth potential, low advancement potential