Pros: easily accessible (2000+ stores worldwide)
Cons: awful pay, awful customer service
I've worked at Staples in multiple departments for the past 3 years. Staples is a great place to start off your working career, just to get your feet wet. If you're working another job or attending school, it's a great way to get a couple of dollars.
As a retail associate, it is advised that you try to quickly move up in the company, or suffer otherwise. Twice a year, Staples gives their associates employee evaluations every 6 months which typically includes a raise. As I said before, I've been at Staples for 3 years which means I have received a total of 6 employee evaluations and 6 raises!
HOWEVER...my pay started at $8.75 in 2012, and, 3 YEARS LATER, I am currently only making $9.99! A whole $1.24 difference! On top of the horrible pay...the hours are frequently cut with little to no warning every single week (as expected in retail). But in my store, my general manager gets upset at associates' "lack of flexibility" when they find other jobs due to the dreadful lack of hours and decides to cut hours for that specific reason.
The management is just awful. AND you practically have to beg to be considered for a promotion, well, unless your buddy-buddy with your general manager.
I've had to call HR twice due to lack of respect after being talked down to like a child, and due to my managers editing my timecards without my permission.
Staples has/had so much potential and yet it's digging a deeper rabbit hole to fall into due to global customer and employee DISSATISFACTION (which is what counts towards a long-lasting successful business). I could be wrong as Staples has made some positive strides...but I predict a massive downfall for the office supplies giant in the next 10 years.