Pros: free food and drinks, healthcare
Cons: breaks, frequently short staffed
A typical day involved assisting customers, ensuring the store policies (cleanliness, drink making, cash handling, and retail promoting) are upheld, providing a positive work environment for partners (fellow employees).
A lot was learned about organization, task priority, and cash handling.
Management and promotions seemed to be more about how long – more... an individual was there and age related positioning, not about actual work contribution.
Co-workers who performed well were frequently taken advantage of and asked to perform tasks outside their position. Those who did not perform well were almost never reprimanded by management, who would sweep issues aside that supervisors brought to her.
The hardest part of the job is assisting unruly customers and having to compensate for the shortcomings of others.
The most enjoyable part of the job is assisting customers who are respectful and giving them exactly what they want. – less